Industry: Information Technology
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Ultimate Kronos Group (UKG) as a Remote Customer Support Specialist!
Are you ready to kickstart your career with a dynamic team and a company that values innovation and collaboration? Ultimate Kronos Group (UKG) is seeking talented individuals for remote jobs asap start as Customer Support Specialists. At UKG, we pride ourselves on delivering unparalleled service, and we want you to be a part of our journey!
About Us
Ultimate Kronos Group (UKG), headquartered in Weston, Florida, is a global provider of workforce management and human capital management solutions. We are committed to creating a work environment that fosters growth, creativity, and teamwork. Our solutions empower organizations around the world to manage their workforce and optimize performance efficiently and effectively. We value our employees and promote a culture of engagement, innovation, and inclusivity.
Job Title: Remote Customer Support Specialist
Job Location:
Remote
Start Date:
ASAP!
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries regarding our workforce management solutions.
- Resolve technical issues and escalate as necessary to the technical team.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer satisfaction.
- Participate in training sessions and continuous learning to stay updated on product offerings and best practices.
What We Offer
- Competitive salary with performance-based incentives.
- Flexible working hours to help maintain work-life balance.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Career development and advancement opportunities.
- A supportive and inclusive company culture that encourages collaboration and innovation.
Qualifications
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- At least 1 year of experience in customer service or support, ideally in a technical environment.
- Strong problem-solving abilities and a customer-focused mindset.
- Excellent verbal and written communication skills.
- Familiarity with customer support software and CRM tools.
- Ability to work independently in a remote setting, managing time effectively.
Why Choose UKG?
At UKG, we understand the importance of meaningful work and the impact it has on our employees’ lives. We provide our team with the tools and support they need to thrive, both professionally and personally. By joining us, you will have the opportunity to contribute to a culture where individuals can foster innovation and implement new ideas that reshape workforce management.
How to Apply
If you are excited about launching your career with a leader in workforce solutions and are ready for remote jobs asap start, we want to hear from you! Apply today and join a team that’s changing the way companies manage their most valuable asset – their people!
Conclusion
Don’t miss out on this fantastic opportunity to work with UKG as a Remote Customer Support Specialist. We are ready to welcome passionate individuals to our innovative team in Weston, Florida. If you think you are a good fit for this role, apply now and take the first step towards an exciting new chapter in your career!
FAQs
- 1. What is the start date for this position?
The start date for the Remote Customer Support Specialist position is ASAP. - 2. Is this position fully remote?
The position is entirely remote, allowing you to work from home. - 3. What types of issues will I be assisting customers with?
You will assist customers with inquiries related to our workforce management solutions and resolve any technical issues they may face. - 4. What qualifications do I need to apply?
A high school diploma is required, with preference for candidates holding an Associate’s or Bachelor’s degree, along with at least one year of customer service experience. - 5. What benefits does UKG offer?
UKG offers a competitive salary, flexible working hours, a comprehensive benefits package, and opportunities for career growth within the company.
