Industry: Agriculture and Food Production
Employment Type: Contractor
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Customer Delivery Specialist at Archer Daniels Midland
At Archer Daniels Midland (ADM), we are at the forefront of agricultural processing and food production. With a strong commitment to sustainability and a focus on innovation, our company plays a crucial role in the global supply chain. We are currently seeking passionate individuals to join our team in the vibrant city of Chicago, Illinois, for the position of Customer Delivery Specialist. This role is vital in ensuring that our customers receive their deliveries efficiently, on time, and with the highest standards.
About Us
Archer Daniels Midland is a global leader in the agricultural industry, with a diverse portfolio that includes processing of oilseeds, corn, wheat, and other crops. We are dedicated to creating sustainable solutions for our customers, while also fostering a work environment that values teamwork, integrity, and excellence. As part of our ongoing commitment to our employees, we offer comprehensive benefits, professional development opportunities, and a collaborative work culture.
Position Overview
The Customer Delivery Specialist plays a crucial role in our logistics and supply chain operations. You will work closely with the production, sales, and warehouse teams to ensure that our customers’ orders are processed, fulfilled, and delivered in a timely manner. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are motivated by customer satisfaction.
Key Responsibilities
- Coordinate deliveries with customers to ensure timely and accurate order fulfillment.
- Work closely with internal teams to track order status and communicate any issues or delays.
- Utilize logistics software to manage shipment schedules and track deliveries.
- Provide exceptional customer service by addressing inquiries and resolving any concerns.
- Ensure compliance with safety and quality standards during the delivery process.
- Maintain accurate records of deliveries, customer interactions, and any discrepancies.
- Develop strong relationships with customers and transport vendors to enhance service delivery.
- Assist in optimizing delivery routes to improve efficiency and reduce costs.
Qualifications
The ideal candidate for the Customer Delivery Specialist role will possess the following qualifications:
- High school diploma or equivalent; associate’s or bachelor’s degree in business, logistics, or a related field preferred.
- Previous experience in customer service or logistics preferred.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Excellent communication skills, both verbal and written.
- Proficient in technology and logistics software.
- Problem-solving abilities and a proactive approach to addressing challenges.
- Ability to work independently and as part of a team.
- Familiarity with delivery and shipping processes is a plus.
Why Work with Us?
At Archer Daniels Midland, we recognize that our employees are our most valuable asset. We strive to create an inclusive and dynamic workplace environment where everyone can reach their full potential. Here are some of the employee benefits we offer:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) retirement plan with company match.
- Paid time off and holiday leave.
- Training and development programs to enhance your skills and career journey.
- Employee assistance program for personal support and well-being.
Application Process
To apply for the position of Customer Delivery Specialist, please submit your resume along with a cover letter detailing your experience and why you are a good fit for this role. Applications will be accepted until the position is filled. We look forward to welcoming you to the ADM family!
Conclusion
The Customer Delivery Specialist role at Archer Daniels Midland is more than just a job; it is an opportunity to work with a dedicated team committed to excellence in customer service and logistics. If you are passionate about delivering results and ensuring customer satisfaction, we encourage you to apply. Together, we can drive the future of agriculture and food production.
FAQs
1. What is the salary range for the Customer Delivery Specialist position?
The salary range for this position is competitive and based on experience. Inquiries regarding salary can be discussed during the interview process.
2. Is previous experience required for this role?
While previous experience in customer service or logistics is preferred, we are open to training dedicated individuals who demonstrate a strong willingness to learn.
3. What shifts are available for this position?
This position may require flexible hours, including potential early mornings, late evenings, and weekends. Specific scheduling details will be discussed during the interview.
4. What types of training will be provided?
Training will include logistics management software, customer service protocols, and safety regulations necessary for the role.
5. How does ADM support employee development?
ADM offers various professional development programs, including training workshops, mentorship opportunities, and avenues for career advancement within the organization.
