Industry: Graphic Design/Printing
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Vivid Ink Graphics as a Dasher Support Specialist
Position Overview
Are you passionate about providing outstanding customer support? Do you thrive in a fast-paced environment? Vivid Ink Graphics, located in the heart of Baton Rouge, Louisiana, is looking for a dedicated Dasher Support Specialist to join our dynamic team. As a leading provider of custom printing solutions, Vivid Ink Graphics values excellent customer service and effective communication. In this role, you will support the ‘dashers’, our team of delivery drivers who ensure our products reach customers safely and on time.
About Us
At Vivid Ink Graphics, we specialize in creating high-quality printed materials for businesses and individuals. Our innovative approach combines state-of-the-art technology with a creative design team dedicated to bringing our clients’ visions to life. We pride ourselves on our customer-first mentality, fostering a positive workplace culture, and embracing the power of teamwork. Our commitment to excellence has made us a trusted partner in the printing industry, and we’re excited to expand our team with enthusiastic professionals who share our dedication.
Key Responsibilities
- Assist dashers with inquiries related to deliveries, equipment, and company policies.
- Provide timely and effective resolutions to issues raised by dashers during their shifts.
- Monitor communication channels such as phone, email, and chat to ensure all dasher needs are met promptly.
- Collaborate with the logistics and operations team to optimize dasher schedules and performance.
- Keep accurate records of dasher interactions and feedback for continuous improvement.
- Train and onboard new dashers, providing them with the resources and support needed for success.
- Develop and maintain strong relationships with dashers to enhance team morale and performance.
- Participate in team meetings to provide input on ways to improve dasher operations and support.
Requirements
- High school diploma or equivalent; relevant experience in customer service is preferred.
- Strong communication skills, both verbal and written.
- Ability to work independently and remain organized in a fast-paced environment.
- Proficiency in using computers and various software applications (knowledge of CRM systems is a plus).
- Problem-solving skills with a positive, proactive attitude.
- Availability to work flexible hours, including evenings and weekends as needed.
What We Offer
At Vivid Ink Graphics, we believe in investing in our employees. As a Dasher Support Specialist, you will enjoy:
- Competitive salary based on experience and qualifications.
- Health benefits including medical, dental, and vision coverage.
- Retirement savings plans with company matching.
- Opportunities for growth and advancement within the company.
- A supportive and collaborative work environment.
- Employee discounts on all Vivid Ink Graphics products.
- Access to ongoing training and professional development.
Why Choose a Dasher Support Job at Vivid Ink Graphics?
In the evolving world of printing and delivery, the role of a support specialist is critical in bridging communication and improving overall service quality. As a Dasher Support Specialist at Vivid Ink Graphics, you won’t just be handling inquiries; you’ll be part of an innovative team that prioritizes the well-being of both workers and clients. Your efforts will directly impact the satisfaction and success of our dashers, creating a ripple effect that benefits the entire company.
How to Apply
If you’re ready to embrace an exciting opportunity in dasher support jobs, we want to hear from you! Please prepare your resume and a brief cover letter outlining your relevant experience and enthusiasm for the position.
Conclusion
At Vivid Ink Graphics, we are committed to fostering a vibrant workplace that encourages creativity, collaboration, and success. By joining our team as a Dasher Support Specialist, you will play an integral role in maintaining the high standards that our customers and dashers expect. Together, we can provide exceptional service and ensure that every delivery contributes to a positive experience. Apply today and become a part of our forward-thinking team!
