Industry: Information Technology
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at General Mills!
Welcome to General Mills, a global leader in the food industry, where we bring a diverse range of products to kitchens around the world. Our mission is to nurture each brand in our portfolio, not only through excellent product quality but also with a commitment to sustainability and innovation. Based in Minneapolis, Minnesota, we are actively looking for enthusiastic and knowledgeable candidates to fill the role of IT Help Desk Part Time Jobs to support our IT operations.
Position Overview
The IT Help Desk Specialist will be responsible for providing exceptional technical support to our team members. This is a part-time position that allows you to work flexible hours while contributing to one of the most respected companies in the food industry.
Why Join Us?
- Experience: Gain valuable hands-on experience in IT support while working in a globally recognized company.
- Flexible Hours: Enjoy a work schedule that accommodates your educational commitments or personal life.
- Team Environment: Collaborate with a talented and friendly team that values innovation and teamwork.
- Growth Opportunities: Access professional development resources to enhance your skills and advance your career.
- Company Culture: Be a part of a supportive culture that prioritizes diversity, inclusion, and corporate responsibility.
Primary Responsibilities
As an IT Help Desk Specialist, you will be tasked with:
- Providing first-level support and troubleshooting for hardware and software issues.
- Responding to IT-related inquiries via phone, email, and in-person.
- Documenting issues and resolutions in the IT service management system.
- Assisting with the setup and configuration of new hardware and software.
- Collaborating with senior IT staff on complex technical issues.
- Educating team members on best practices for technology usage.
Qualifications
The ideal candidate will possess the following:
- A basic understanding of IT systems, networks, and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work independently as well as part of a team.
- Experience in customer service or a similar support role is a plus.
Education Requirements
Preferred candidates will be pursuing or have completed a degree in Computer Science, Information Technology, or related fields. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional (MCP) are advantageous.
Work Environment
This position will primarily take place at our Minneapolis office but may offer an opportunity for remote work depending on the candidate’s experience and needs of the company. Our office is a supportive and inclusive space that welcomes innovation and creative problem-solving.
Compensation & Benefits
We value the contributions of our part-time employees by offering a competitive hourly wage that aligns with industry standards. In addition, part-time employees at General Mills enjoy the following benefits:
- Pro-rated access to health insurance options.
- Employee discounts on food products.
- Access to wellness programs.
- Paid time off and holiday pay based on work schedule.
- Opportunities for overtime.
Conclusion
If you are passionate about technology and eager to support your colleagues in a dynamic environment, we encourage you to apply for the IT Help Desk part-time job at General Mills. Join us in our mission to inspire people to eat better, and let’s make a difference together!
FAQs
1. What are the working hours for the part-time IT Help Desk position?
The working hours can be flexible, ranging from 15-20 hours per week, based on your availability and the needs of the department.
2. Is previous IT experience required?
While previous experience in IT support is preferred, we welcome candidates who are eager to learn and possess strong problem-solving skills.
3. Will there be training provided for this role?
Yes, we provide comprehensive training for our IT Help Desk Specialists to ensure they are well prepared to assist our team members effectively.
4. Is this position remote or in-office?
The position is primarily in-office at our Minneapolis location, with potential options for remote work depending on the candidate’s experience.
5. What opportunities exist for career advancement within the company?
General Mills is committed to the growth of our employees. Part-time employees are encouraged to explore full-time opportunities and participate in professional development programs.
