Industry: Customer Experience Management
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team: Amazon Mall Part Time Job at Teleperformance!
Are you looking for a rewarding part-time job that offers flexibility, a dynamic work environment, and the chance to dive into the e-commerce industry? Teleperformance, a globally recognized leader in customer experience management, is excited to announce openings for Amazon mall part time jobs in beautiful Charleston, South Carolina.
About Us
At Teleperformance, we pride ourselves on delivering exceptional customer service and innovative solutions for businesses around the world. We collaborate with top-tier brands, including Amazon, to provide a seamless shopping experience to customers. Our mission is straightforward: to bring people and technology together to create a better experience for customers and businesses alike. Join us, and be part of a winning team dedicated to excellence!
Position: Amazon Mall Part Time Job
This role is a perfect fit for individuals looking for part-time opportunities while contributing to a fast-paced, fun-loving environment. As a crucial part of our team, you will help facilitate customer interactions, ensuring they have the support and information they need to maximize their online shopping experience.
Key Responsibilities:
- Provide exceptional customer service via various channels (chat, email, and phone) for Amazon customers.
- Assist customers with inquiries regarding products, order status, and troubleshooting.
- Engage with customers to enhance their shopping experience and promote loyalty.
- Utilize problem-solving skills to address customer issues effectively.
- Maintain comprehensive knowledge of Amazon’s product offerings, promotions, and services.
- Document all interactions in the customer management system accurately.
- Collaborate with team members and supervisors to enhance service delivery and performance.
Qualifications:
- High school diploma or equivalent required; college experience is a plus.
- Proven experience in customer service, particularly in a retail or e-commerce setting.
- Strong verbal and written communication skills.
- Ability to handle multiple inquiries efficiently in a fast-paced environment.
- Basic computer proficiency; familiarity with CRM tools and Microsoft Office.
- A passion for helping others and delivering outstanding service.
- Flexible schedule availability, including evenings, weekends, and holidays.
Why Join Teleperformance?
- A competitive hourly wage with opportunities for performance-based incentives.
- Flexible scheduling – perfect for students or those seeking a secondary source of income.
- Comprehensive training program to equip you with the knowledge needed to succeed.
- A vibrant work culture that emphasizes teamwork, collaboration, and personal growth.
- Opportunity to grow within the company and explore diverse career paths.
Work Environment
Our Charleston office is designed to provide a comfortable and productive setting for all team members. Equipped with modern amenities and a friendly atmosphere, you will feel right at home. We believe in fostering a sense of community, where your ideas are valued, and your contributions matter.
Application Process
If you’re ready to take the next step in your career and you believe you would excel in this Amazon mall part time job, we encourage you to apply! Join us at Teleperformance and help shape the future of customer experience within the Amazon ecosystem.
Conclusion
Don’t miss this chance to join Teleperformance and work in an Amazon mall part time job in Charleston, SC. If you are looking for a fulfilling part-time role in an exciting environment surrounded by motivated colleagues who pride themselves on creating exceptional customer experiences, we want to hear from you!
FAQs
- What is the hourly pay for this position?
The hourly pay can vary based on experience and performance, with additional bonuses tied to specific metrics. - How many hours will I work each week?
This is a part-time job, and hours can be discussed during the interview process based on your availability and our needs. - Is training provided for this role?
Yes, we provide a comprehensive training program to ensure you feel confident in your role. - What shifts are available for this part-time job?
We offer a variety of shifts, including evenings and weekends, to accommodate different availability. - Can I work remotely in this position?
This specific role requires you to work in our Charleston office; however, we often explore remote work options for other positions in the company.
