Industry: Construction and Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
About Us
Hensel Phelps Construction Co. has a rich heritage in the construction industry, renowned for our dedication to quality, integrity, and teamwork. Founded over 75 years ago, we have established ourselves as one of the top general contractors in the nation. We specialize in various sectors, including commercial, residential, and infrastructure projects. Our commitment to excellence and client satisfaction makes us a preferred partner for many organizations.
Position: Call Center Receptionist
We are currently looking for motivated and professional individuals to fill call center receptionist jobs at our Greeley, Colorado office. This position plays a crucial role in our operations, serving as the first point of contact for our clients and stakeholders.
Key Responsibilities
- Manage incoming calls efficiently, providing callers with timely information and professional assistance.
- Direct inquiries to the appropriate departments, ensuring effective communication flow within the organization.
- Assist in scheduling appointments and managing calendars for upper management.
- Maintain accurate and organized records of all incoming communication.
- Handle customer service inquiries, addressing questions and concerns effectively.
- Perform administrative tasks as needed, including data entry and filing.
- Adapt to a dynamic work environment and manage multiple tasks simultaneously.
Qualifications
- High school diploma or equivalent; further education in administration or related field is a plus.
- Previous experience in a call center or receptionist role is preferred.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Outstanding communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- A positive attitude, with a focus on customer satisfaction.
- Ability to thrive in a fast-paced environment.
Why Join Hensel Phelps?
At Hensel Phelps, we believe that our employees are our greatest asset. We offer a supportive work environment that fosters professional growth and development.
- Competitive salary and benefits package.
- Opportunities for career advancement within a reputable organization.
- Ongoing training and development programs.
- Inclusive company culture that values diversity and collaboration.
- Work-life balance initiatives to support your personal and professional life.
Working Conditions
The Call Center Receptionist position is a full-time role, requiring candidates to work from our Greeley office. The team operates from Monday to Friday, with typical hours being from 8 AM to 5 PM. Our office is a modern, open space designed to promote collaboration and effective communication.
How to Apply
If you are enthusiastic about providing exceptional customer service and meet the qualifications stated, we encourage you to apply today. Submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great fit for our team.
Conclusion
The call center receptionist jobs at Hensel Phelps Construction Co. offer a unique opportunity to become part of a well-respected company committed to excellence in construction. Join us, and help shape the future while building lasting relationships with our clients and partners.
Frequently Asked Questions (FAQs)
- What is the primary role of a call center receptionist?
The primary role of a call center receptionist is to manage incoming calls, providing assistance and information to clients while ensuring inquiries reach the correct department.
- What qualifications do I need for call center receptionist jobs?
A high school diploma or equivalent is required, along with previous experience in customer service or a call center environment.
- What benefits does Hensel Phelps offer?
Hensel Phelps provides a competitive salary, benefits package, opportunities for career advancement, ongoing training, and work-life balance initiatives.
- Is this position full-time or part-time?
This is a full-time position requiring employees to work from our Greeley office.
- What skills are necessary for this role?
Strong communication and organizational skills, proficiency in Microsoft Office, a customer-focused mindset, and the ability to manage multiple tasks are essential for success in this role.
