Industry: Financial Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at South Carolina Federal Credit Union!
Are you passionate about providing extraordinary customer service in a friendly and collaborative environment? South Carolina Federal Credit Union is excited to announce an opening for a Customer Service Representative position available in Croasdaile Village, Charleston, South Carolina. As a trusted financial institution in the area, we focus on making a positive impact in the community while enhancing our members’ financial well-being.
About Us
South Carolina Federal Credit Union has been serving our members across the Lowcountry for over 80 years. With our commitment to strengthening our communities, we pride ourselves on providing competitive financial products and services, while maintaining exceptional customer service. Our mission is to be the trusted financial partner for individuals and families, helping them navigate their financial journeys with confidence.
The Role: Customer Service Representative
As a Customer Service Representative at South Carolina Federal Credit Union, you’ll be at the forefront of our member interactions. You will engage directly with members, providing valuable support and guidance. This position is integral to our operations as it directly influences member satisfaction and loyalty.
Key Responsibilities:
- Assist members with account inquiries, transactions, and technical problems while providing top-notch customer service.
- Educate members about our products and services and how they can enhance their financial well-being.
- Process loan applications and disclosures accurately and in a timely manner.
- Handle confidential member information with the utmost integrity and compliance with privacy laws.
- Collaborate with fellow team members to ensure a high standard of service is maintained.
- Resolve member concerns effectively and efficiently, ensuring a seamless experience.
- Participate in training sessions and professional development opportunities to enhance your skills.
Qualifications:
- A high school diploma or equivalent; additional training in finance or customer service is a plus.
- 1-2 years of experience in banking, customer service, or a related field.
- Excellent verbal and written communication skills.
- Strong interpersonal skills; ability to build rapport with members and colleagues.
- Demonstrated problem-solving skills and attention to detail.
- Basic computer proficiency with banking software and Microsoft Office Suite.
What We Offer:
At South Carolina Federal Credit Union, we not only take pride in our mission to support our members, but we also prioritize the growth and development of our employees. As a valued team member, you will enjoy:
- Competitive salary with performance-related incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) retirement plan with company matching.
- Generous paid time off and holiday leave.
- Opportunities for career advancement and professional development.
- A supportive and inclusive workplace culture.
Why Work in Croasdaile Village?
Croasdaile Village is known for its charming atmosphere, friendly community, and beautiful surroundings. Working in this beautiful area means you’ll have access to a range of entertainment, culinary delights, and recreational activities. Embrace the opportunity to live and work in an environment that encourages personal and professional growth.
Application Process:
If you’re ready to embark on a fulfilling career with South Carolina Federal Credit Union and make a difference in the financial lives of our members, we would love to hear from you! Submit your application, resume, and cover letter detailing your experience and aspiration to join our team.
Conclusion
We invite motivated individuals who are eager to provide exceptional service and develop their careers to apply for the Customer Service Representative position in Croasdaile Village. Join us, and take the next step towards a rewarding career in the financial services industry while making lasting connections with our members. Be a part of our winning team and help South Carolina Federal Credit Union shape the future of finance in our community!
