Industry: Customer Service/Retail Rental
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Customer Service Representative
Are you passionate about providing exceptional customer service? Do you want to work for a company that values its employees and fosters a collaborative environment? At United Rentals, we are on the lookout for individuals eager to fill the role of Customer Service Representative, focusing on Scotiabank jobs in Stamford, Connecticut.
About Us
United Rentals is the largest equipment rental company in the world, serving customers in various industries, from construction to industrial and beyond. Our commitment to our clients and our people is what sets us apart. We pride ourselves on providing top-notch equipment and unparalleled service to ensure our customers succeed. Join us in our mission to enhance the experience of every customer we serve.
Position Overview
As a Customer Service Representative dedicated to Scotiabank jobs, you will be the first point of contact for our customers in Stamford. Your role will involve answering inquiries, providing support, and resolving issues related to our services and offerings. The ideal candidate is not just a problem-solver, but also a relationship-builder who can foster long-term connections with our clients.
Key Responsibilities
- Engage with customers through various communication channels including phone, email, and in-person interaction.
- Address customer inquiries related to Scotiabank jobs, ensuring clear and concise responses.
- Resolve customer complaints and issues in a timely manner.
- Maintain deep knowledge of the company’s services and products to provide accurate information.
- Collaborate with other departments as necessary to ensure seamless customer service.
- Utilize CRM systems to log customer interactions and track progress.
- Perform data entry and maintain updated customer records.
- Follow up with customers to ensure complete satisfaction with services rendered.
- Participate in training sessions to improve your service skills and product knowledge.
Qualifications
- High school diploma or equivalent; further education preferred.
- 1-2 years of experience in a customer service role, preferably in the financial or rental industry.
- Strong verbal and written communication skills.
- Exceptional problem-solving and conflict-resolution abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Team player with a customer-first mentality.
Benefits of Joining United Rentals
At United Rentals, we believe that our employees are our most valuable asset. We offer a range of benefits designed to support all aspects of your well-being, including:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Paid time off and holidays.
- Continuous training and development opportunities to advance your career.
- Employee discount programs.
- Positive work environment that prioritizes safety and employee satisfaction.
Why You Should Apply
If you thrive in a supportive environment and want to take your career in customer service to the next level, apply today! We are looking for passionate individuals who want a fulfilling career while helping customers navigate their Scotiabank needs.
Conclusion
At United Rentals, we value diversity and inclusivity in the workplace. Our goal is to create an environment where every employee can thrive and contribute to the success of the team. If you possess a strong dedication to customer service and want to be part of a winning team, we want to hear from you!
FAQs
- What does a Customer Service Representative do at United Rentals?
The role involves engaging with customers, resolving inquiries, and ensuring they have the best experiences with our products and services. - What qualifications are necessary for this role?
A high school diploma is required, along with 1-2 years of customer service experience. - Is training provided for this position?
Yes, you will receive comprehensive training to familiarize yourself with our services and enhance your customer service skills. - What are the working hours for this position?
The working hours may vary, but typical shifts are between 8 AM and 6 PM, including weekends as needed. - Are there opportunities for advancement in this role?
Yes! United Rentals encourages growth and development within the company, offering many pathways for career advancement.
