Industry: Telecommunications
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: GCPS Analyst
Company: Comcast Business
Location: Philadelphia, Pennsylvania
About Us
At Comcast Business, we believe in empowering businesses through innovative technology solutions. As a leader in the telecommunications industry, our goal is to provide unmatched connectivity, security, and efficiency to businesses of all sizes. We foster a culture of collaboration, creativity, and excellence, ensuring that our team is equipped to face the challenges of tomorrow’s business landscape. Join us to make an impact!
Position Overview
We are looking for a highly motivated and detail-oriented GCPS Analyst to join our dynamic team in Philadelphia. This position involves evaluating, designing, and implementing solutions to improve our General Customer Product Solutions (GCPS) initiatives. You will work closely with cross-functional teams to ensure that our offerings meet the high standards of our clients while driving operational efficiency.
Key Responsibilities
- Analyze customer feedback and market trends to identify opportunities for product enhancements within GCPS.
- Collaborate with product, engineering, and sales teams to conceptualize and design new solutions and services.
- Assist in developing and refining documentation related to product specifications and customer requirements.
- Conduct thorough testing of new features and functionalities, ensuring they meet quality standards before deployment.
- Participation in regular product strategy meetings to share insights and data-driven recommendations.
- Monitor and report on key performance indicators (KPIs) to evaluate the success and performance of GCPS initiatives.
- Provide exceptional support to customers and stakeholders, addressing inquiries and concerns related to GCPS products.
- Actively contribute to the maintenance of a knowledge base on GCPS best practices and procedures.
Qualifications
- Bachelor’s degree in Business Administration, Computer Science, or a related field.
- At least 2 years of relevant experience in product management or business analysis, preferably in the telecommunications or technology sectors.
- Strong analytical and problem-solving skills; ability to synthesize complex information and develop actionable insights.
- Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
- Familiarity with software development life cycles and project management principles.
- Proficiency with data analysis and visualization tools is preferred (e.g., Excel, Tableau, or similar).
- A passion for technology and innovation in enhancing customer experiences.
Why Join Comcast Business?
As part of our team, you will gain access to various professional development opportunities and career paths. Join a community of passionate individuals committed to making a difference in how businesses communicate and operate.
Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off (PTO) and holiday schedules.
- 401(k) retirement plan with company matching.
- Employee discounts on Comcast services and products.
- Opportunities for career advancement and professional growth.
Our Commitment to Diversity
At Comcast Business, we are committed to creating a diverse environment and are proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply, as we believe that diversity fuels innovation.
Conclusion
Joining Comcast Business means becoming a part of a team that’s transforming the way companies function. If you’re passionate about technology and ready to take on new challenges, we want to hear from you! Apply today for the exciting GCPS job to help organizations optimize their operations and improve customer satisfaction.
