Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Target Corp as a Home Telecaller – Your Opportunity Awaits!
About Us
At Target Corp, we are committed to providing exceptional service and quality products to our customers. Our mission is to help families discover the joy of everyday life by creating an enjoyable shopping experience both in-store and online. Based in Oklahoma City, Oklahoma, we pride ourselves on not just being a retailer but a community partner. Our dedicated team works tirelessly to foster relationships with our customers, ensuring their needs are met with every interaction.
The Role: Home Telecaller
We are excited to announce a new opportunity for a home telecaller job at Target Corp. As part of our Customer Service Team, you will engage with customers via phone calls, providing them with important product information, answering queries, and ensuring their shopping experience is seamless. Whether it’s resolving an issue, providing product recommendations, or following up on previous interactions, you will play a crucial role in customer satisfaction and brand loyalty.
Responsibilities
- Initiate and answer outbound and inbound calls, assisting customers with questions about products and services.
- Provide exceptional customer service while ensuring all calls are handled professionally and effectively.
- Document customer interactions accurately in our CRM system for future reference.
- Work closely with team members to resolve customer issues and provide feedback on common inquiries.
- Assist in tracking customer satisfaction and gathering insights on their experiences.
- Participate in training sessions to enhance your skills and keep up with the latest product offerings.
- Adhere to company policies and procedures while fostering a positive work environment.
What We Offer
- Flexible working hours that fit your schedule, promoting work-life balance.
- A competitive salary along with performance-based incentives.
- Comprehensive training and support to help you succeed in your role.
- Career advancement opportunities within Target Corp.
- The chance to become part of a dynamic team that values creativity, commitment, and integrity.
Qualifications
- High school diploma or equivalent; further education will be a plus.
- Proven experience in a telecalling or customer service role is preferred but not required.
- Excellent verbal and written communication skills, with a friendly and approachable tone.
- Strong problem-solving abilities and the ability to think on your feet.
- Proficiency in using computers, CRM software, and MS Office applications.
- Self-motivated and able to work independently in a home office environment.
- Strong organizational skills with attention to detail.
How to Apply
If you’re ready to kick-start your career with Target Corp and are interested in applying for the home telecaller job, please send us your résumé and a brief cover letter detailing your interest and relevant experience. We look forward to reviewing your application!
Our Values
At Target Corp, our core values reflect who we are as a company and guide the way we conduct business:
- Customer First: Our customers are at the center of everything we do.
- Teamwork: We believe in the power of collaboration and supporting one another.
- Integrity: We act with honesty and adhere to strong ethical principles.
- Diversity and Inclusion: We celebrate the unique backgrounds and perspectives of our employees.
Conclusion
The home telecaller job at Target Corp represents a fantastic opportunity for anyone looking to make a further impact in the customer service sphere while enjoying the convenience of working from home. Join us in Oklahoma City, Oklahoma, and help us create unparalleled shopping experiences for customers every day. Be a part of the Target family—where together, we aim for not only better customer service but a better community!
FAQs
1. What are the working hours for the home telecaller job?
Flexibility is key! We offer various shifts to suit individual schedules, although availability during peak hours is highly appreciated.
2. Is prior experience in telecalling necessary?
While prior experience is preferred, we provide comprehensive training for all new hires, so eager and passionate candidates are encouraged to apply.
3. Can I work part-time in this position?
Yes! We offer part-time hours that can fit around your personal commitments.
4. What is the salary range for this role?
The salary is competitive and varies based on experience and performance, with opportunities for bonuses based on customer satisfaction metrics.
5. Do I need special equipment to work from home?
Yes, candidates will need a reliable computer, high-speed internet, and a quiet workspace. We will provide guidelines on any additional equipment you may need to succeed in your role.
