Industry: Telecommunications
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a JSSC Analyst!
Telephone & Data Systems (TDS) is seeking a talented and dedicated JSSC Analyst to join our dynamic team in Chicago, Illinois. If you are a data-driven individual with a passion for telecommunications and customer service, we want to hear from you! This is a fantastic opportunity to contribute to an organization that values innovation and excellence.
About Us
Telephone & Data Systems is a leading telecommunications provider, delivering cutting-edge solutions to our customers. We operate at the intersection of technology and communication, providing reliable services that facilitate connectivity in both personal and professional spheres. Our mission is to enhance lives through communication while maintaining a strong commitment to customer satisfaction and community involvement.
Your Role as a JSSC Analyst
As a JSSC Analyst, you will be at the forefront of our operations, analyzing data, ensuring service accuracy, and working collaboratively with various departments to enhance customer experience. You will play a vital role in managing our telecommunications services and streamlining processes to improve efficiency.
Key Responsibilities
- Perform data analysis to identify trends and provide insights to management.
- Monitor the performance of telecommunications services and resolve issues proactively.
- Collaborate with engineers and technical teams to streamline service deployments.
- Assist in developing and implementing strategies to improve service quality.
- Act as a liaison between customers and technical support, ensuring a positive service experience.
- Document findings and prepare reports for management review.
- Participate in cross-functional teams to support ongoing process improvements.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- Experience in data analysis, preferably in the telecommunications industry.
- Strong analytical skills with the ability to interpret complex data sets.
- Excellent problem-solving abilities and attention to detail.
- Proficient in the use of data analysis tools (e.g., Excel, SQL, Tableau).
- Strong communication skills, both verbal and written, with a customer-focused mindset.
- Ability to work independently and as part of a team, managing multiple priorities effectively.
Why Work at Telephone & Data Systems?
Joining TDS means becoming part of a company that is committed to innovation, diversity, and growth. Our employees enjoy a collaborative workplace where new ideas are welcomed, and personal development is encouraged. We offer:
- Comprehensive training and education opportunities.
- Competitive salary and benefits package, including health insurance and retirement plans.
- Flexible work arrangements to balance your personal and professional life.
- An inclusive company culture that values every employee’s contributions.
- Career advancement opportunities within a growing organization.
How to Apply
If you are enthusiastic about telecommunications and are looking to grow your career with exciting JSSC jobs at Telephone & Data Systems, we would love to hear from you! Please submit your resume and a cover letter detailing your qualifications and experiences relevant to this position.
Conclusion
Telephone & Data Systems is eager to welcome a passionate JSSC Analyst to our team in Chicago. If you possess the skills and experience outlined above and are ready to make a meaningful impact in the telecommunications industry, we invite you to apply today!
