Industry: Food Industry
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Trident Seafoods Corporation – Remote Customer Service Associate
Are you passionate about the seafood industry and looking for kelly services jobs work from home? Look no further! Trident Seafoods Corporation, a leader in the seafood market, is seeking enthusiastic individuals to join our team as Remote Customer Service Associates. This is an exciting opportunity to be part of a company dedicated to providing high-quality seafood products while working from the comfort of your home.
About Us
Founded in 1973 and headquartered in Anchorage, Alaska, Trident Seafoods Corporation has grown into one of the largest seafood companies in North America. Our mission is to deliver the finest quality seafood products while maintaining sustainable practices. As a vertically integrated company, we are involved in every aspect of the seafood production process, from harvesting to processing and distribution. We pride ourselves on our commitment to innovation, quality, and community.
Position Overview
The Remote Customer Service Associate plays an essential role in our organization by serving as the first point of contact for our customers. You will be responsible for providing outstanding service, ensuring customer satisfaction, and resolving issues effectively. This is a fantastic opportunity for individuals who thrive in a remote work environment, enjoy assisting others, and have strong communication skills.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and online chat.
- Provide detailed product information and support to enhance customer experience.
- Handle order processing, billing inquiries, and product returns with efficiency.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Document customer interactions and feedback in our CRM system accurately.
- Collaborate with internal teams to resolve customer issues and ensure satisfaction.
- Stay updated on new products, services, and promotions offered by Trident Seafoods.
Qualifications
- High school diploma or equivalent required; college degree preferred.
- 1-2 years of customer service experience, preferably in the food industry.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a detail-oriented mindset.
- Proficient in using computers and customer relationship management (CRM) software.
- Ability to work independently and manage time effectively in a remote environment.
- Passion for seafood and a willingness to learn about our products.
Why Work at Trident Seafoods Corporation?
- Flexible work hours that promote work-life balance.
- Comprehensive training to equip you with the skills needed for success.
- Opportunity to be part of an established leader in the seafood industry.
- Access to employee benefits, including health insurance and retirement plans.
- Inclusive company culture that values diversity and teamwork.
Application Process
If you are ready to embark on a rewarding career with Trident Seafoods and explore the possibilities of kelly services jobs work from home, we encourage you to apply today! Please submit your resume along with a cover letter detailing your relevant experience and why you are a great fit for this role.
Conclusion
At Trident Seafoods Corporation, we believe in fostering a work environment that encourages creativity, teamwork, and personal growth. As a Remote Customer Service Associate, you will help make a significant difference in the lives of our customers while enjoying the flexibility of working from home. Don’t miss this chance to be part of our dynamic team!
FAQs
- What is the work schedule for this position?
The Remote Customer Service Associate position offers flexible work hours that can accommodate your availability while fulfilling our customer service needs. - Do I need to have experience in the seafood industry?
While experience in the seafood industry is a plus, it is not required. A passion for seafood and a willingness to learn about our products are more important. - Will I receive training for this role?
Yes, Trident Seafoods provides comprehensive training to ensure you have the necessary skills and knowledge to succeed in this position. - Are there opportunities for advancement within the company?
Absolutely! We are committed to promoting from within and providing our employees with the resources they need to grow in their careers. - What equipment do I need to work from home?
You will need a reliable computer, a stable internet connection, and a quiet working environment. Specific requirements will be provided during the onboarding process.
