Industry: Banking and Financial Services
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Advertisement: Customer Service Associate
About Us
At First Citizens Bank, we’re committed to fostering a diverse environment and are proud to be an equal opportunity employer. With more than 125 years of experience in the banking industry, we are dedicated to providing exceptional service to our customers and communities. Our headquarters in Raleigh, North Carolina, is at the heart of our operations, where we continually look for innovative ways to enhance the banking experience.
Position Overview
Are you seeking a fulfilling career in the financial industry but lack prior experience? Look no further! First Citizens Bank is excited to announce that we are currently offering no exp jobs in the form of a Customer Service Associate position. We believe in investing in our team’s growth and will provide comprehensive training to set you up for success.
Key Responsibilities
- Provide excellent customer service to clients via phone, email, and in-person interactions.
- Assist customers with account inquiries, transactions, and services.
- Promote bank products and services to enhance customer satisfaction.
- Maintain accurate records of customer interactions and service requests.
- Collaborate with team members to ensure efficient operations and service delivery.
- Participate in training sessions to enhance your knowledge and skills in banking products and services.
- Adhere to bank policies and compliance regulations at all times.
- Support daily administrative tasks as required.
Why Work with Us?
At First Citizens Bank, we believe that our employees are our most valuable asset. Here are some reasons to consider joining our team:
- Comprehensive training program designed for individuals with no prior banking experience.
- Opportunities for career advancement and professional development.
- Friendly and supportive work environment that promotes teamwork.
- Competitive salary and comprehensive benefits, including medical, dental, and retirement plans.
- Employee discounts on banking services.
- Engaging company culture that values diversity and inclusion.
Qualifications
This position is open to candidates who are eager to begin their career in banking, regardless of prior experience. We are looking for individuals who possess:
- Strong communication and interpersonal skills.
- A customer-centric attitude with a passion for helping others.
- Ability to work collaboratively in a team environment.
- Proficiency in basic computer skills; familiarity with financial software is a plus.
- A willingness to learn and adapt in a fast-paced environment.
- A positive attitude and a strong work ethic.
Location
This position is based in our Raleigh, North Carolina headquarters. You will enjoy a convenient location with access to public transportation and various amenities.
Working Hours
The Customer Service Associate position offers flexible working hours. You may be required to work weekends or additional hours during peak banking periods. A commitment to punctuality and reliability is essential.
Conclusion
Kickstart your banking career with First Citizens Bank by applying for our Customer Service Associate position today! This is an excellent opportunity to contribute to a company with a long-standing tradition of excellence while gaining valuable experience in the financial industry. We are excited to see what you bring to our team!
Frequently Asked Questions
- Do I need any previous banking experience to apply?
No, prior banking experience is not required. We welcome applicants from all backgrounds! - What kind of training will I receive?
You will participate in a comprehensive training program that covers all aspects of customer service and banking operations. - Are there opportunities for advancement?
Absolutely! We encourage our employees to take advantage of internal career advancement opportunities. - Is there a dress code for this position?
Yes, we maintain a professional appearance, and business casual attire is typically expected. - What benefits do you offer?
Employees receive competitive salaries along with health, dental, and retirement benefits, as well as employee discounts on banking services.
