Industry: Financial Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Customer Support Representative
Company: Forza Financial
Location: Louisville, Kentucky
About Us
At Forza Financial, we are a leading financial services company committed to providing exceptional customer service and innovative financial solutions. With a focus on client satisfaction, we aim to empower our customers with the financial knowledge they need to succeed. Our team is passionate about building trust and transparency in all our dealings, making us a preferred choice for financial services in Louisville and beyond.
Job Overview
We are seeking enthusiastic and dedicated individuals for the position of Customer Support Representative. This role is perfect for those looking for online jobs matric pass candidates who are eager to kickstart their career in a supportive environment. As a Customer Support Representative, you will play a key role in enhancing customer satisfaction by providing effective solutions and assistance.
Responsibilities
- Provide exceptional customer service and support via email, chat, and phone.
- Address customer inquiries regarding financial services and products.
- Resolve issues efficiently and effectively while adhering to company policies.
- Ensure accurate data entry and maintain up-to-date customer records.
- Assist in identifying customer needs and recommending appropriate solutions.
- Collaborate with team members to improve service delivery and process efficiency.
- Participate in ongoing training and development sessions.
Qualifications
- Matriculation certificate or equivalent qualification.
- Strong communication skills, both verbal and written.
- Basic computer skills and proficiency in Microsoft Office.
- Ability to resolve customer issues with patience and professionalism.
- Attention to detail and strong problem-solving skills.
- A friendly, positive attitude and a strong desire to help others.
Benefits
- Competitive salary and performance-based incentives.
- Flexible work schedule with an option to work from home.
- Comprehensive training and ongoing professional development.
- Health, dental, and vision insurance options.
- Opportunities for career advancement within the company.
- A supportive and engaging work environment.
Why Choose Forza Financial?
Joining Forza Financial means becoming a part of a dynamic team that values employee growth and customer satisfaction. We believe in the potential of every team member and provide the resources needed for personal and professional development. Whether you are just starting your career or looking to make a change, Forza Financial is dedicated to helping you achieve your career goals.
Conclusion
If you are a motivated individual seeking online jobs matric pass candidates, this is your opportunity to join a friendly and supportive team at Forza Financial! We invite you to apply for the Customer Support Representative position and take the first step towards a rewarding career in the financial services industry. Together, we can achieve success and satisfaction for our customers and ourselves.
FAQs
1. What qualifications do I need to apply for the Customer Support Representative position?
All you need is a matriculation certificate or equivalent qualification, along with strong communication skills and basic computer proficiency.
2. Is this position remote?
Yes, we offer flexible work arrangements, including the option to work from home.
3. What training will I receive?
We provide comprehensive training to help you understand our products, services, and customer service protocols.
4. Are there opportunities for advancement?
Absolutely! Forza Financial encourages personal growth, and we offer various pathways for career advancement.
5. What is the work schedule for this position?
The work schedule is flexible, and we will work with you to create hours that suit your availability.
