Industry: Aviation and Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Job Advertisement: Online Customer Service Representative for Teens
Are you a tech-savvy teen looking for an exciting online job near you? Northern Pacific Airways, doing business as Ravn Alaska, is thrilled to announce an opportunity for young individuals to join our team as Online Customer Service Representatives! This role is perfect for energetic teens who are eager to get hands-on experience in a dynamic workplace while contributing to the premier airline service in Alaska.
About Us
Northern Pacific Airways, operating under the name Ravn Alaska, is a regional airline based in the majestic city of Anchorage, Alaska. Our mission is to connect communities through convenient and efficient air travel, and we pride ourselves on providing exceptional customer service. At Ravn Alaska, we believe in fostering a culture of innovation, teamwork, and community engagement. With a focus on safety and reliability, we aim to provide our passengers with the best travel experience possible.
Position Overview
As a Customer Service Representative, you will engage with our passengers in a supportive online environment. This is a great chance for teens to not only earn money but also to gain valuable communication, problem-solving, and customer service skills. Our ideal candidate is motivated, friendly, and has a willingness to learn!
Key Responsibilities
- Provide exceptional customer service via live chat, email, and social media channels.
- Assist customers with flight bookings, inquiries, and changes to their travel plans.
- Respond to customer feedback and resolve issues in a timely manner.
- Maintain a positive and professional demeanor while supporting our passengers.
- Stay updated with company policies, procedures, and services to ensure accurate information is conveyed.
What You Will Gain
This position not only offers a chance to earn money but it also prepares you for future employment opportunities with invaluable experience:
- Hands-on experience in customer service in the aviation industry.
- Development of effective communication skills.
- Understanding of the operational processes within an airline.
- Building an impressive resume for future job prospects.
- Flexible working hours to accommodate your school schedule.
Desired Qualifications
We are looking for candidates who meet the following qualifications:
- Age: Must be between 16 to 19 years old.
- Strong verbal and written communication skills.
- Proficiency in using computers, social media platforms, and live chat software.
- Ability to multitask and handle challenging situations with a calm attitude.
- Team player with a positive approach to learning and growth.
Work Environment
The Online Customer Service Representative position is a remote job, meaning you can work from the comfort of your home! All you need is a reliable internet connection, a computer or smart device, and a quiet space where you can focus on assisting our customers.
Working Hours and Pay
This part-time position offers flexible scheduling, allowing you to choose hours that fit your school commitments. Pay is competitive and will be discussed during the hiring process, based on your skills and experience.
How to Apply
If you’re ready to take the next step in your career and join a fantastic team at Northern Pacific Airways, we encourage you to apply for this exciting role! Prepare a resume highlighting your experiences and relevant skills, and write a brief cover letter expressing your interest in the position. Be sure to emphasize why you are interested in online jobs near me for teens and how this position aligns with your future career goals.
Conclusion
Joining Northern Pacific Airways as an Online Customer Service Representative is a unique opportunity for teens to start building their resumes while gaining valuable skills in a vibrant industry. Don’t miss out on the chance to be part of an innovative company that cares about both its employees and customers. Apply today!
FAQs
- 1. What are the minimum age requirements for this position?
You must be between 16 to 19 years old to apply for this role. - 2. Is this position fully remote?
Yes, you can work from home as an online customer service representative. - 3. What qualifications do I need to apply?
Strong communication skills, computer proficiency, and a willingness to learn are essential. - 4. How flexible are the working hours?
We strive to accommodate your school schedule, allowing you to choose your working hours. - 5. Will I receive training for this position?
Yes, training will be provided to ensure you are well-prepared to assist our customers.