Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Job Title: Weekend Remote Customer Service Representative
Location: Anchorage, Alaska (Remote)
About Us
Welcome to SLB!
As a global leader in technology systems and services for the oil and gas industry, we believe in fostering innovation, integrity, and exceptional service. With a commitment to empowering our team members to create lasting impacts in their communities and beyond, we strive to push boundaries and redefine the standards of operational excellence.
Position Overview
Do you want to join a company that values your time and expertise while allowing you to refine your customer service skills from the comfort of your home? SLB is excited to announce an opening for the position of Weekend Remote Customer Service Representative. This role is perfect for those seeking online weekend jobs from home.
Responsibilities
- Provide outstanding customer service by responding to inquiries through phone, email, and chat.
- Assist customers with product and service-related questions.
- Resolve customer issues promptly and efficiently, ensuring a high level of satisfaction.
- Document customer interactions and feedback using our customer relationship management system.
- Collaborate with other team members to improve service delivery and overall customer experience.
- Participate in training sessions to enhance product knowledge and customer interaction skills.
- Adhere to company policies and procedures while working autonomously.
- Perform other duties as assigned by management.
Job Requirements
- High school diploma or GED; some college experience preferred.
- Proven experience in customer service or a related field.
- Strong communication skills, both written and verbal.
- Ability to multitask and handle various customer inquiries simultaneously.
- Comfortable working in a fast-paced and dynamic environment.
- Reliable internet connection and a quiet workspace free from distractions.
- Proficiency in using computer systems and software applications.
- Availability to work weekends (Saturday and Sunday) with flexible hours based on peak demand.
What We Offer
- Competitive hourly wage with opportunities for performance incentives.
- Comprehensive training and ongoing professional development.
- Flexible working hours that can fit around your weekend schedule.
- Supportive team culture and positive work atmosphere.
- Health and wellness benefits tailored for the remote workforce.
- Access to internal career advancement opportunities.
Why Join SLB?
By being part of SLB, you will hold a pivotal role in enhancing customer satisfaction, ensuring our clients’ needs are met, and contributing to the continuous improvement of our service delivery model. Working as a Weekend Remote Customer Service Representative is a fantastic opportunity to gain valuable experience with a globally recognized industry leader while enjoying the flexibility of online weekend jobs from home.
Conclusion
If you are a motivated individual looking for a meaningful job that also offers flexibility, we encourage you to apply for the Weekend Remote Customer Service Representative position at SLB. Together, we can make a difference in the world of technology and services within the oil and gas industry, one satisfied customer at a time.
FAQs
- What are the working hours for this position?
This position requires you to work either Saturday or Sunday with flexible hours based on peak demand. - Do I need previous experience to apply?
Yes, previous customer service experience is preferred, but we also offer comprehensive training for the right candidates. - Will SLB provide the necessary equipment for this job?
We expect candidates to have their own computer and reliable internet connection, but necessary software will be provided. - Can I work beyond the weekend hours?
Currently, this position is strictly for weekend hours only, but opportunities to work additional shifts may arise in the future. - How soon can I expect to hear back after applying?
You can expect to hear back from us within one week after submitting your application regarding the next steps.
