Industry: Insurance and Financial Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join AIG as a Part-Time Customer Support Specialist in Lajpat Nagar
Are you looking for a flexible, rewarding part time job in Lajpat Nagar? Do you have a knack for customer service and a desire to help others? AIG is excited to announce an opening for a Part-Time Customer Support Specialist in our Lajpat Nagar office. This role provides a fantastic opportunity to become part of a globally recognized insurance and financial services company while working in a vibrant community.
About AIG
American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 80 countries and jurisdictions. With a focus on building a sustainable future and protecting what matters most, AIG is at the forefront of innovation in the insurance sector. Our culture is built on inclusivity, teamwork, and a commitment to excellence. In India, AIG is a trusted name, providing a range of insurance products and solutions to individuals, families, and businesses.
Job Responsibilities
As a Part-Time Customer Support Specialist at AIG, you will play a critical role in enhancing customer experiences while contributing to the success of our company. Your responsibilities will include:
- Responding promptly and effectively to customer inquiries via phone, email, and chat.
- Assisting customers with their insurance-related queries and concerns.
- Providing information about AIG products, services, and options.
- Documenting interactions and maintaining accurate customer records.
- Collaborating with team members to ensure customer satisfaction.
- Identifying opportunities to improve processes and customer service.
Qualifications
To be considered for this part time job in Lajpat Nagar, candidates should have the following qualifications:
- High school diploma or equivalent; further education is a plus.
- Previous customer service experience is preferred, ideally within the insurance or financial services sector.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently as well as part of a team.
- Proficiency in Microsoft Office Suite.
- Knowledge of insurance products is a bonus.
Why Join AIG?
AIG offers a supportive work environment with ample opportunities for professional growth and career advancement. Here’s what you can gain by joining our team:
- Flexibility: Enjoy a work schedule that accommodates your personal life and commitments.
- Professional Development: We invest in our employees by providing training programs and learning resources to help enhance your skills.
- Competitive Compensation: Receive a competitive hourly wage along with performance bonuses based on customer satisfaction metrics.
- Work-Life Balance: We understand the importance of a balanced lifestyle, and we encourage you to prioritize well-being.
- Inclusive Culture: At AIG, diversity and inclusion are at the heart of our culture. We celebrate individuality and respect every voice.
Work Hours
This part-time position offers flexible working hours, allowing you to work around your schedule. You will be expected to work 20-25 hours per week, including evenings and weekends. Specific shifts will be discussed during the interview process.
Application Process
Ready to join our team? To apply for this part-time job in Lajpat Nagar, please submit your resume and a cover letter detailing your qualifications and experience. We are looking for dedicated individuals who are eager to help customers navigate their insurance needs.
Conclusion
AIG invites you to be part of our dedicated team as a Part-Time Customer Support Specialist in Lajpat Nagar. This position is not just a job; it’s an opportunity to be part of something bigger and contribute to the well-being of our customers. If you possess the passion for customer service and are looking to work with a forward-thinking company, we want to hear from you!
Frequently Asked Questions
1. What is the average pay for a Part-Time Customer Support Specialist at AIG?
The average pay is competitive and would be discussed during the interview process, based on experience and qualifications.
2. Is training provided for new employees?
Yes, AIG provides comprehensive training to ensure you are well-equipped to excel in your role.
3. Can I work from home as a part-time employee?
Currently, this position requires on-site work in our Lajpat Nagar office, but work-from-home options may be available in the future contingent on company policies.
4. Are there opportunities for advancement in AIG?
Absolutely! AIG encourages its employees to pursue further professional development and career advancement within the company.
5. What qualities make a successful Customer Support Specialist at AIG?
A successful Customer Support Specialist is empathetic, intuitive, detail-oriented, and possesses excellent communication skills, with a strong commitment to customer satisfaction.
