Industry: Manufacturing, Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Part Time Customer Service Representative
Company Overview
At Foam Rubber Products, we specialize in delivering high-quality foam solutions tailored to meet the needs of various industries. Based in Monticello, Iowa, our commitment to excellence and customer satisfaction sets us apart in the foam manufacturing industry. We pride ourselves on our innovative approaches and strive to create a positive work environment where every team member can thrive. We invite you to become a part of our dynamic team and contribute to our mission!
Position Overview
We are currently looking for a motivated and customer-focused individual to take on a part time laptop job as a Customer Service Representative. This role offers the flexibility of working from your laptop while contributing to a team that values collaboration and innovation. You will be the voice of our company, assisting customers with their inquiries and ensuring their experience with Foam Rubber Products is nothing short of exceptional.
Key Responsibilities
- Provide outstanding customer service through phone calls, emails, and live chats.
- Respond quickly and effectively to customer inquiries regarding products, orders, and services.
- Maintain accurate records of customer interactions and transactions using our CRM software.
- Collaborate with team members to resolve customer issues in a timely manner.
- Assist in gathering customer feedback to improve our products and services.
- Participate in team meetings to discuss ongoing projects and improvements.
Qualifications
- High school diploma or equivalent (required); a degree in Business or a related field is a plus.
- Proven experience in a customer service role, preferably in a remote setting.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively while working independently.
- Familiarity with CRM systems and MS Office Suite.
- Approachable, empathetic, and dedicated to providing excellent service.
Working Conditions
This part time laptop job offers flexible hours, with the option for you to choose your work schedule based on your availability. You will be working from home, allowing you to create a comfortable and productive workspace. We value work-life balance and believe that a happy employee is a productive employee!
Benefits
- Competitive hourly wage.
- Flexible working hours that fit into your lifestyle.
- Opportunities for growth and advancement within the company.
- Access to training and development programs.
- Supportive company culture focused on teamwork and innovation.
How to Apply
If you are looking for a part time laptop job that offers both flexibility and the opportunity to make a difference, we want to hear from you! Please send us your resume and a brief cover letter detailing your relevant experience and why you would be a great fit for Foam Rubber Products.
Conclusion
Joining the Foam Rubber Products team means becoming a part of a family that values each employee’s contribution to our mission. If you’re ready to take on a rewarding part time laptop job and work with an exceptional team, apply today! We look forward to welcoming you to our team in Monticello, Iowa!
FAQs
- What are the hours for this part time position?
The hours are flexible to accommodate your schedule. We will discuss time frames during the interview process. - Can I work from anywhere?
Yes, this role is remote, so you can work from the comfort of your home. - What type of training will be provided?
We provide comprehensive training on our products, systems, and customer service protocols to ensure you are fully equipped to succeed. - Is this position eligible for any benefits?
Yes, part-time employees are eligible for certain benefits, including competitive pay and access to training programs. - Do I need prior experience in the foam industry?
No, while experience in customer service is preferred, we will consider candidates from various backgrounds who demonstrate strong communication skills and a willingness to learn.
