Industry: Financial Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Permanent Part-Time Member Service Representative
About Us
Vermont Federal Credit Union is a member-focused financial institution dedicated to supporting our community by providing valuable financial services. With a proud history of serving the Burlington area, we pride ourselves on fostering a culture of integrity, innovation, and service excellence. Our passion is to empower our members and help them realize their financial goals in a friendly and supportive atmosphere.
Position Overview
We’re looking for a dedicated Permanent Part-Time Member Service Representative to join our dynamic team in beautiful Burlington, Vermont. This role is perfect for individuals who seek a balance between working in a professional, friendly environment and enjoying the flexibility that part-time hours provide. As a vital part of our community-focused team, you will assist our members with a variety of financial services while building lasting relationships.
Key Responsibilities
- Provide exceptional customer service to all credit union members and potential members.
- Assist members with their account inquiries, transactions, and financial needs in a courteous and efficient manner.
- Educate members about our products and services, promoting those that best fit their needs.
- Process deposits, withdrawals, transfers, and loan payments accurately and in a timely fashion.
- Maintain accurate records of member interactions and transactions through our proprietary system.
- Collaborate with team members to achieve branch goals and contribute to a positive workplace culture.
- Participate in community outreach programs and represent Vermont Federal Credit Union positively in the community.
Qualifications
To excel in this role, candidates should possess the following qualifications:
- High school diploma or equivalent is required; some college coursework in business or finance is a plus.
- Prior experience in customer service or a financial institution is preferred but not required.
- Strong communication skills with a focus on active listening and empathy.
- Ability to work both independently and collaboratively within a team environment.
- Detail-oriented with a strong emphasis on accuracy and accountability.
- Comfortable with technology and learning new software applications.
Why Join Vermont Federal Credit Union?
Our commitment to our employees is as strong as our commitment to our members. As a Permanent Part-Time Member Service Representative, you can expect:
- Flexible part-time working hours that allow for a better work-life balance.
- A supportive and inclusive workplace culture where your contributions are valued.
- Training and development opportunities to support your career growth within our credit union.
- Benefits that include competitive wages, retirement plans, and employee discounts on services.
- The chance to be part of a dedicated team making a difference in the Vermont community.
Work Schedule
The Permanent Part-Time Member Service Representative position offers flexible scheduling options, typically requiring a commitment of 20-25 hours per week. Shifts may vary, including evenings and Saturdays, to ensure we provide exceptional service when our members need it most.
Application Process
If you’re enthusiastic about helping members achieve their financial goals and would enjoy being part of a community-focused team, we encourage you to apply for this Permanent Part-Time Job at Vermont Federal Credit Union. Please prepare your resume and a cover letter outlining your experience and interest in the position.
Join Us Today!
Become a part of a growing, dynamic organization that rewards hard work and dedication. Vermont Federal Credit Union is excited to welcome a new Member Service Representative to our team. Your future starts here!
Conclusion
At Vermont Federal Credit Union, we are more than just a financial institution; we are a family committed to providing the best service for our members and our community. This Permanent Part-Time Member Service Representative position is an excellent opportunity for individuals looking to work in a supportive environment and make a significant impact in the lives of others. Join us and help shape the future of finance in Burlington!
Frequently Asked Questions (FAQs)
- What is the typical work schedule for this position?
The position typically requires 20-25 hours per week, with varying shifts that may include evenings and Saturdays. - Are there opportunities for advancement in this role?
Yes! We provide ongoing training and development opportunities, allowing team members to grow within the organization. - Is prior experience in a credit union necessary for this position?
While prior experience in customer service or a financial institution is preferred, we are willing to train the right candidates. - What benefits are offered to part-time employees?
Part-time employees are eligible for competitive wages, retirement plans, and discounts on services. - How can I apply for the Permanent Part-Time Member Service Representative position?
Interested candidates should prepare a resume and cover letter and follow the application process outlined in the job advertisement.
