Industry: Healthcare, Physical Therapy
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Physical Therapy Office Specialist
At Liberty Mutual Insurance Group, we are dedicated to crafting a workplace that supports our employees, clients, and communities. Our commitment to providing quality services in the insurance and healthcare industries extends to every role within our team. As a rapidly growing insurance provider with a firm commitment to customer well-being, we are seeking a passionate and skilled Physical Therapy Office Specialist to join our Physical Therapy division located in the heart of Boston, Massachusetts.
About Us
Liberty Mutual Insurance Group has a long-standing history of excellence in providing insurance services since 1912. Our mission is to help people live safer, more secure lives by delivering the highest quality of care, education, and support to our clients and patients. By joining us, you become part of a company that values integrity, teamwork, and innovation while aiming to enhance the lives of those we serve.
Position Overview
The Physical Therapy Office Specialist plays a crucial role in ensuring the efficient operation of our physical therapy office. This position involves not only supporting our physical therapists but also engaging with patients to ensure a positive experience while navigating their treatment process. If you are looking for rewarding physical therapy office jobs that thrive on patient interaction and administrative precision, this may be the opportunity for you!
Key Responsibilities
- Act as the first point of contact for patients, greeting them warmly and assisting them with check-in/check-out procedures.
- Respond to patient inquiries regarding treatment plans, insurance coverage, and appointment scheduling.
- Manage incoming calls effectively, directing them to the appropriate staff members when necessary.
- Maintain accurate patient records and documentation in accordance with HIPAA regulations.
- Assist physical therapists in the preparation and organization of treatment plans and patient care activities.
- Coordinate with insurance providers to ensure proper authorizations for therapy sessions.
- Handle billing inquiries and assist patients with payment processing and insurance claims management.
- Organize and maintain office supplies and equipment to ensure a clean and effective working environment.
Qualifications
- High school diploma or GED required; associate’s or bachelor’s degree in healthcare administration, physical therapy, or a related field preferred.
- Previous experience in a medical office, especially in a physical therapy or rehabilitation setting, is highly desirable.
- Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment.
- Excellent verbal and written communication skills, with a passion for providing outstanding customer service.
- Proficient in using healthcare management software and general office applications (Microsoft Office Suite, scheduling tools).
- Knowledge of insurance processes and medical billing is highly preferred.
Benefits of Joining Liberty Mutual Insurance Group
At Liberty Mutual, we recognize that our employees are our greatest asset, and we strive to provide an engaging and supportive work environment. Here are some of the benefits of working with us:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) plan with company match and retirement savings options.
- Generous paid time off and holiday policies.
- Employee assistance programs, wellness initiatives, and fitness memberships.
- Opportunities for professional growth and development.
Join Us Today!
If you are passionate about healthcare, want to thrive in a customer-centric environment, and are interested in making a real difference in the lives of our patients, we’d love to hear from you! Apply now to become a valued member of our team at Liberty Mutual Insurance Group in Boston. This is an incredible opportunity to build your career in physical therapy office jobs, contributing to a mission that truly makes a difference.
Conclusion
A career as a Physical Therapy Office Specialist at Liberty Mutual Insurance Group is not just a job; it’s a calling to support our mission of helping others. We invite you to take the next step in your career and join our dedicated team. Together, we can foster a healthier, happier community.
Frequently Asked Questions
1. What skills are most important for a Physical Therapy Office Specialist?
Excellent communication, organizational skills, and a strong customer service orientation are vital for success in this role.
2. What is the work environment like at Liberty Mutual?
We offer a collaborative and supportive work environment that values teamwork, creativity, and respect for all employees.
3. Are there opportunities for professional development within the company?
Yes! Liberty Mutual is committed to helping employees grow professionally and offers numerous training and development programs.
4. What kind of benefits does Liberty Mutual provide for its employees?
We offer comprehensive health insurance, a 401(k) plan with company contributions, and generous paid time off among other benefits.
5. How can I apply for the Physical Therapy Office Specialist position?
Interested candidates can apply through our official website by submitting their resumes and cover letters for consideration.
