Industry: Call Centre / Food Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Advertisement: Pizza Call Centre Representative
About Us
At Hancock Whitney Bank, we’re not just a financial institution; we’re a community-driven organization committed to delivering personalized service that supports our customers’ banking needs. With a rich history dating back over 100 years, we pride ourselves on our integrity, strong relationships, and dedication to the communities we serve. As one of the leading banks in the Gulfport, Mississippi area, we are constantly expanding our service offerings. Our latest initiative includes a unique pizza call centre service aimed at providing customers with a delightful pizza ordering experience, integrating flavors with fantastic financial options!
Position Overview
We are seeking enthusiastic and customer-oriented individuals to join our team as Pizza Call Centre Representatives. This role is perfect for those who have a passion for excellent customer service and a love for pizza! As a Pizza Call Centre Representative, you will assist customers in placing orders, answering questions, and ensuring their pizza experience is delightful from start to finish.
Key Responsibilities
- Handle incoming pizza orders with accuracy and efficiency.
- Provide detailed information about menu items, promotions, and special offers.
- Assist customers with their inquiries, ensuring high levels of customer satisfaction.
- Process payments and manage customer accounts effectively.
- Collaborate with kitchen and delivery staff to ensure timely order preparation and delivery.
- Maintain up-to-date knowledge of the menu and all available products.
- Handle customer complaints or issues in a professional manner.
- Meet or exceed performance metrics on a regular basis.
Qualifications
- High school diploma or equivalent.
- Previous experience in a call centre or customer service role preferred, especially in food service.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Familiarity with pizza products and menu items is a plus!
- Proficient in using computer systems and software related to order management.
- Excellent problem-solving skills and a positive attitude.
Benefits
At Hancock Whitney Bank, we believe in taking care of our employees, which is why we offer a comprehensive benefits package that includes:
- Competitive salary with performance-based incentives.
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Employee discounts on banking services and pizza-related products.
- Opportunities for career advancement and professional development.
Why Join Us?
Joining Hancock Whitney Bank means becoming part of a vibrant team that values diversity, inclusion, and community involvement. Our pizza call centre jobs offer you an opportunity to engage with customers in a fun and interactive environment. We encourage our employees to share ideas, contribute to initiatives and help create a positive workplace culture.
Are you passionate about pizza and committed to providing stellar customer service? If so, we want to hear from you!
Conclusion
This is a fantastic opportunity for those looking to kickstart their careers in a fun and supportive environment. Apply now to join the Hancock Whitney Bank team as a Pizza Call Centre Representative in Gulfport, Mississippi. Enjoy the perks of working with a community-focused bank while making a difference in customers’ lives, one pizza order at a time!
FAQs
- What is the work schedule for pizza call centre jobs?
Our call centre operates from 10 AM to 10 PM, and shifts will vary based on availability and peak business hours. - Do I need prior experience in food service to apply for this position?
While previous food service experience can be helpful, it is not a strict requirement. We value enthusiasm and a desire to learn! - Is there a training program for new hires?
Yes, we provide a comprehensive training program that covers everything you need to know about pizza orders, customer service techniques, and our internal systems. - Are there opportunities for advancement within the company?
Absolutely! We encourage employees to advance their careers and often promote from within. - Can I work part-time in this position?
Yes, we offer both full-time and part-time shifts. We are flexible and work with your schedule to create a balance that works for you.
