Industry: Hospitality
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Harrah’s Las Vegas: Remote Jobs Cigna Opportunities
Welcome to Harrah’s Las Vegas, where thrilling gaming experiences, world-class entertainment, and memorable dining come together! We pride ourselves on providing exceptional service to our guests and creating a positive work environment for our team members. We are excited to announce new remote job opportunities in collaboration with Cigna, focusing on customer support roles that will allow you to become part of our dynamic team, all from the comfort of your home.
Position Title: Remote Customer Support Specialist
As a Remote Customer Support Specialist at Harrah’s Las Vegas, you will play a vital role in ensuring that our guests receive the best experiences and support when they need it. This position requires passion for customer service, a strong problem-solving mentality, and the ability to navigate various support channels effectively.
About Us
Harrah’s Las Vegas is a part of Caesars Entertainment, known for our commitment to excellence and guest satisfaction. With a variety of amenities and services, we continue to set the benchmark for hospitality in the gaming industry. Our vision is rooted in providing a safe and innovative environment while caring for our employees and guests. As we continue to expand our services through remote jobs Cigna, we are dedicated to finding talented individuals like you to contribute to our journey.
Key Responsibilities:
- Respond to incoming customer inquiries through various channels including phone, email, and live chat.
- Assist customers with questions regarding their reservations, promotions, and gaming experiences.
- Identify customer concerns and provide suitable solutions efficiently.
- Maintain up-to-date knowledge of current promotions, services, and policies of Harrah’s Las Vegas and Cigna.
- Provide accurate information while keeping our guests informed about new updates, systems, or changes.
- Ensure customer satisfaction by managing calls and requests with a sense of urgency and professionalism.
- Document customer feedback and communicate insights to management for continuous improvement.
Qualifications:
- High School Diploma or equivalent; some college education preferred.
- 2+ years of customer service experience, preferably in a hospitality or gaming environment.
- Experience navigating multiple technology platforms with ease.
- Strong verbal and written communication skills.
- Ability to work independently in a remote setting while managing time effectively.
- Proficient in Microsoft Office Suite and CRM tools.
- Must be highly organized and detail-oriented.
- Ability to handle high-pressure situations gracefully.
What We Offer:
- A competitive salary and performance-based bonuses.
- Flexible remote work options, allowing you to balance work and personal life.
- Opportunities for professional development and career advancement.
- Access to health benefits through Cigna, including medical, dental, and vision insurance.
- Employee discounts on hotel stays, dining, and entertainment at Harrah’s Las Vegas.
- A vibrant company culture that encourages teamwork and collaboration.
- Comprehensive training program to ensure your success in that role.
Work Environment:
This is a remote position, which means you’ll be working from your home office. To ensure success, you should have a reliable internet connection, a quiet workspace, and a commitment to maintaining a professional demeanor at all times.
Application Process:
Ready to apply for remote jobs Cigna at Harrah’s Las Vegas? To submit your application, please prepare the following documents:
- Your updated resume highlighting relevant experience.
- A cover letter detailing your customer service philosophy and how you can contribute to the Harrah’s team.
- Any certifications or additional documents that underscore your qualifications for the role.
Our hiring team will review applications on a rolling basis and reach out to selected candidates for interviews. We appreciate your interest in joining our team at Harrah’s Las Vegas.
Conclusion
Embrace the opportunity to join Harrah’s Las Vegas through remote jobs Cigna! As a Customer Support Specialist, you’ll make a real impact on our guests’ experiences and contribute to the legacy of one of Las Vegas’ most beloved destinations. If you’re ready to embark on this exciting journey, we encourage you to apply today!
FAQs
1. Is this position fully remote?
Yes, the Customer Support Specialist position is completely remote, allowing you to work from your home office.
2. What are the working hours?
The working hours may vary based on business needs, but typical shifts will cover evenings and weekends. Flexibility in scheduling is a plus!
3. Will I receive training for this position?
Absolutely! We offer a comprehensive training program to set you up for success in your role.
4. Do I need to have Cigna-specific experience to apply?
While experience with Cigna is preferred, it is not mandatory. Relevant customer service experience is what we primarily look for.
5. What benefits does Harrah’s Las Vegas provide for remote employees?
Remote employees enjoy health insurance benefits through Cigna, flexible work schedules, employee discounts, and opportunities for professional development.
