Industry: Logistics
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Remote Customer Service Representative
Location:
Remote (Oklahoma, specifically Tulsa)
Company: United Parcel Service Inc. (UPS)
At UPS, we believe that diversity is a vital part of our success. Our mission is to connect the world through logistics, and we value the directives of every individual that contributes to our unique culture. In line with this commitment, we are excited to announce a new opportunity specifically tailored for those seeking remote jobs for disabled individuals.
About Us:
United Parcel Service Inc. (UPS) is a global leader in logistics, providing a wide range of supply chain solutions to clients worldwide. With a commitment to sustainability, innovation, and diversity, UPS stands as one of the most recognized brands in logistics. We value our employees and aim to create a workplace where everyone feels valued and empowered.
Job Description:
We are currently seeking a dedicated and empathetic Remote Customer Service Representative. In this role, you will handle customer inquiries, process orders, and offer solutions to enhance the customer experience. You will be part of a supportive team that values inclusivity and diversity, advocating for a working environment that welcomes everyone, including those with disabilities.
Key Responsibilities:
- Provide exceptional customer service by addressing inquiries and resolving issues via phone, email, or chat.
- Process orders and manage shipping logistics with accuracy.
- Assist customers in navigating UPS services and solutions effectively.
- Document customer interactions and maintain organized records.
- Work collaboratively with team members to streamline processes and improve service delivery.
- Participate in continuous training programs focused on customer care and skill enhancement.
Qualifications:
- High school diploma or equivalent; associate degree preferred.
- Proven experience in customer service is a plus, but not mandatory.
- Excellent verbal and written communication skills.
- Proficient in navigating technology, including CRM software, Microsoft Office Suite, and other related applications.
- A positive attitude and a passion for helping others.
- Ability to work independently and manage time effectively.
What We Offer:
- Competitive pay and comprehensive benefits package.
- Flexible work hours tailored to your needs.
- A supportive and inclusive company culture.
- Training and development opportunities to ensure your growth.
- Availability of reasonable accommodations to support your working environment.
Why Join UPS?
UPS is not just a workplace; it’s a community of individuals who are committed to making a difference. By joining us, you’re part of a team that values everyone’s contributions and supports diverse talents. When you work at UPS, you’re helping us shape the future of logistics through your unique perspective and experiences.
Application Process:
If you are looking for remote jobs for disabled individuals and are interested in this opportunity, we encourage you to apply. The selection process will involve an initial application, followed by interviews that focus on your skills, experiences, and how you can contribute to our team at UPS.
Conclusion:
Join UPS as a Remote Customer Service Representative and be part of our commitment to creating a diverse and inclusive working environment. Together, we can break barriers and make logistics accessible to everyone. Apply today, and let’s shape the future together!
