Industry: Banking and Finance
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at First Kentucky Bank!
Position: Remote Customer Relationship Representative
Are you looking for a rewarding career with the possibility for career advancement, the flexibility of remote work, and the chance to make a difference in people’s lives? First Kentucky Bank in Frankfort, Kentucky is seeking dedicated individuals for remote jobs RBC (Relationship Banking Customer roles) to join our team! We are committed to providing exceptional service to our customers while fostering a nurturing and engaging work environment.
About Us
First Kentucky Bank has been a cornerstone of the Frankfort community since our establishment. As a leading financial institution, we pride ourselves on our customer-centric approach and unwavering commitment to excellence. Our team thrives in a collaborative environment where innovation is encouraged, and every voice matters. We believe in empowering our employees through training, resources, and opportunities for both personal and professional development.
Job Description
The Remote Customer Relationship Representative position plays a crucial role in bringing the bank closer to our clients. This role involves providing tailored solutions to meet our customers’ needs and ensuring that they receive the best service possible.
Key Responsibilities
- Build and maintain strong relationships with customers through effective communication.
- Identify customer needs and provide appropriate banking solutions and products.
- Assist customers with inquiries regarding account management, transactions, and product offerings.
- Contribute to customer retention efforts through proactive follow-ups and personalized service.
- Collaborate with cross-functional teams to enhance the customer experience.
- Resolve customer complaints and issues in a timely and efficient manner.
- Stay updated on banking policies, procedures, and regulations to offer accurate guidance.
Qualifications
- High school diploma or equivalent required; Associate’s degree or higher preferred.
- 1-2 years of experience in customer service, preferably in the banking or financial industry.
- Outstanding communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Adept at using technology and various banking software.
- Ability to work independently and manage time effectively in a remote environment.
- Strong team player who is eager to contribute to a collaborative work culture.
Why Work with Us?
At First Kentucky Bank, we believe that a happy employee leads to happy customers. Here are some of the benefits you can expect as part of our dynamic team:
- Flexible Work Arrangement: Enjoy the freedom and balance of working remotely.
- Comprehensive Training: We provide extensive training programs to ensure that you have the skills and knowledge necessary to succeed.
- Growth Opportunities: First Kentucky Bank values personal and professional growth; we offer various resources to help you advance your career.
- Supportive Culture: Join a team that values collaboration, creativity, and community impact.
- Competitive Compensation: We offer a competitive salary and benefits package, including health, dental, and vision coverage.
- Work-Life Balance: Our policies promote a healthy work-life balance, empowering you to succeed both professionally and personally.
Application Process
If you’re ready to embark on a fulfilling career as a Remote Customer Relationship Representative with First Kentucky Bank, we invite you to apply today! Please submit your resume along with a cover letter detailing your experience and motivation for applying. We are looking for passionate individuals who are eager to join our mission of delivering excellent customer service and building lasting relationships.
Conclusion
At First Kentucky Bank, we appreciate your interest in becoming part of our team. The Remote Customer Relationship Representative is not just a job; it is an opportunity to help make a difference in our community and enhance customer experiences through meaningful relationships. If you have the passion for helping others and meet the qualifications, we encourage you to apply!
