Industry: Healthcare Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Remote Patient Care Coordinator
About Us
Presbyterian Healthcare Services (PHS) is a comprehensive, integrated healthcare system dedicated to improving the health of our communities statewide in New Mexico. Our mission is to provide high-quality, compassionate healthcare to every individual, focusing on innovation, patient-centered care, and integrity. We pride ourselves on our workforce, which is committed to delivering exceptional service and optimizing patient experiences at every interaction.
Position Overview
We are seeking a dedicated and organized Remote Patient Care Coordinator to join our evolving team of healthcare professionals. This role represents an opportunity to play a pivotal part in our virtual vocations jobs initiative, allowing you to work from the comfort of your own home while making a meaningful impact in the lives of our patients. As a Patient Care Coordinator, you will be responsible for overseeing the patient experience from initial contact through care delivery, ensuring that every patient receives exceptional support and guidance as part of their healthcare journey.
Key Responsibilities
- Act as the primary point of contact for patients, serving as their advocate throughout healthcare processes.
- Coordinate care plans by liaising with medical staff, specialists, and other healthcare providers to facilitate optimal patient outcomes.
- Provide telephonic support and guidance for patients, helping them navigate their appointments, referrals, and chronic disease management.
- Document and track patient interactions, ensuring accurate and up-to-date information is maintained in patient care systems.
- Conduct follow-up calls to ensure compliance with treatment plans and assess overall patient satisfaction.
- Educate patients about treatment options, medications, and health maintenance strategies.
- Assist in resolving patient complaints or concerns quickly and effectively.
- Engage in departmental meetings and continuing education opportunities to stay current with best practices in patient care coordination.
Qualifications
- Associate degree in healthcare administration, nursing, or related field; Bachelor’s degree preferred.
- Minimum of 2 years’ experience in healthcare coordination, clinical support, or patient advocacy.
- Strong knowledge of healthcare regulations, patient rights, and privacy practices.
- Proficient in electronic health records systems and telecommunication platforms.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Exceptional organizational skills with a focus on attention to detail.
- Ability to work independently with appropriate time management and self-motivation.
- Empathetic and patient-centered approach with a passion for improving patient outcomes.
Why Join Presbyterian Healthcare Services?
By joining our team, you will become part of a diverse organization that values collaboration, respect, and community involvement. We offer a supportive environment where you can thrive professionally while having the flexibility that virtual vocations jobs provide. Benefits include:
- Competitive salary with performance-based incentives.
- Flexible working hours to maintain a healthy work-life balance.
- Comprehensive health, dental, and vision insurance.
- Retirement plans with matching contributions.
- Generous paid time off policy, including holidays and floating days.
- Professional development opportunities through training, workshops, and continued education.
- A positive work environment that fosters mutual respect and growth.
Application Process
If you are interested in making a real difference in healthcare and meet the qualifications listed above, we invite you to apply for the Remote Patient Care Coordinator position today! Please prepare your resume and a cover letter detailing your experience and passion for patient care.
Conclusion
At Presbyterian Healthcare Services, we are committed to transforming healthcare throughout New Mexico through innovative virtual vocations jobs. Join us as a Remote Patient Care Coordinator and help shape the future of patient care. We look forward to welcoming you to our dedicated team!
Frequently Asked Questions
- Q: What is the primary role of a Remote Patient Care Coordinator?
A: The main role is to coordinate patient care by acting as a point of contact for patients while they navigate their healthcare journey.
- Q: Is this a full-time or part-time position?
A: The Remote Patient Care Coordinator position is typically a full-time role; however, flexible scheduling options may be available.
- Q: What qualifications are required for this role?
A: An associate degree in healthcare administration or nursing, with a minimum of 2 years of relevant experience, is preferred.
- Q: Which tools or software will I be using in this position?
A: You will primarily use electronic health records systems and telecommunication platforms to manage patient interactions and information.
- Q: What kind of training will be provided?
A: Comprehensive orientation and ongoing training opportunities will be provided to help you stay updated with industry standards and practices.
