Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Job Title: Remote Customer Support Representative
Location: Work from Home (Juneau, Alaska)
About Us
Sealaska is a regional corporation established by the Alaska Native Claims Settlement Act of 1971. We are dedicated to preserving our culture, land, and resources while building a sustainable company for our shareholders. Our mission is to improve the quality of life in our communities through innovative solutions, exceptional service, and environmental stewardship. As we continue to grow, we recognize the importance of youth engagement and are excited to introduce a unique work from home opportunity specifically for 17-year-olds.
Position Overview
Are you a motivated 17-year-old looking for a flexible job that allows you to work from the comfort of your home? Sealaska is seeking enthusiastic students to join our Remote Customer Support team. This part-time position is perfect for those interested in gaining valuable experience in customer service, enhancing their communication skills, and working in a supportive team environment.
Key Responsibilities
- Assist customers through phone, chat, and email communications.
- Provide accurate information regarding our products and services.
- Help resolve customer issues in a timely and efficient manner.
- Document customer interactions and feedback within our support systems.
- Collaborate with team members and supervisors to improve service processes.
- Participate in team meetings to discuss feedback and share personal insights.
Why Work with Sealaska?
At Sealaska, we believe in fostering the next generation of leaders. By joining our team, you will:
- Gain practical experience in customer support and develop essential workplace skills.
- Work remotely, offering you flexibility to balance school and personal commitments.
- Be part of a socially responsible company that values diversity and inclusion.
- Receive mentorship and training from experienced professionals.
- Contribute to our mission of helping our communities and environment.
Requirements
To be considered for this exciting work from home for 17-year-olds opportunity, you should meet the following criteria:
- Must be 17 years old at the time of application.
- Strong verbal and written communication skills.
- Ability to work independently and manage time efficiently.
- Proficient in basic computer skills, including the use of email and chat applications.
- A positive attitude and willingness to learn.
- Access to a reliable internet connection and a quiet workspace.
Working Hours
This is a part-time position designed to accommodate your school schedule. Expected working hours are:
- Monday to Friday: 4 PM to 8 PM
- Weekends: Shifts available as needed
You will have the option to discuss your availability during the interview process.
Compensation
The compensation for this position starts at $15.00 per hour. This role also offers potential for raises based on performance and tenure with the company.
How to Apply
If you’re ready to take the next step, simply submit your application detailing your interest in the position, along with any relevant experiences or skills that make you a great fit! We are excited to bring new talent into our team, so don’t miss out on this chance!
Conclusion
Working from home as a Remote Customer Support Representative at Sealaska is a unique opportunity for 17-year-olds seeking to enhance their skills, gain workplace experience, and contribute to a meaningful mission while enjoying the flexibility of remote employment. We look forward to welcoming you to our team and supporting your career journey!
Frequently Asked Questions (FAQs)
1. Can I work this position while attending school?
Yes! We designed this position to be flexible for your school schedule.
2. What type of training will I receive?
You will receive comprehensive training on customer service best practices and our products.
3. Is there room for advancement in the company?
Yes! We encourage our young employees to grow within the company and offer paths for advancement.
4. Will I need to provide my own equipment?
You will need a computer or laptop with internet access, but we provide access to our software systems.
5. What is the company culture like at Sealaska?
Sealaska promotes a supportive and inclusive environment where everyone’s voice matters and there is a strong emphasis on community involvement.
