Industry: Logistics and Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
To apply to this job please click the button
Full Job Description
Join Our Team at Matson: Work from Home Jobs for 18-Year-Olds
Are you an ambitious 18-year-old looking for an exciting opportunity to kick-start your career from the comfort of your home? Matson, a team-based logistics company based in Anchorage, Alaska, is seeking enthusiastic individuals to join our growing work-from-home team! If you’re ready to take on new challenges, develop your skills, and gain hands-on experience in a supportive environment, this is the perfect job for you.
About Us
At Matson, we pride ourselves on being a leader in shipping and logistics solutions. With a commitment to innovation, safety, and customer satisfaction, we provide our services to various industries, including trade, transportation, and logistics. Our vision is to foster talent and provide opportunities to young individuals who are eager to learn and grow.
Position Overview
As part of our team, you will work as a Remote Customer Service Representative. This role is perfect for recent high school graduates or young adults seeking flexible employment that accommodates other life commitments. You will engage with customers, assist them with inquiries, and ensure their needs are met with professionalism and care!
Key Responsibilities
- Respond to customer inquiries through various communication channels, including email, chat, and phone.
- Provide accurate information about services, shipping times, and pricing.
- Handle customer complaints and resolve issues in a timely manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to share feedback and improve customer experiences.
Who We’re Looking For
This role is specifically designed for motivated 18-year-olds ready to embrace new challenges. We are looking for team players who can communicate effectively and have a positive attitude. The ideal candidates will possess the following:
- A high school diploma or equivalent.
- Strong communication skills, both written and verbal.
- Ability to work independently with minimal supervision.
- Proficient with computers and familiar with basic software applications (e.g., Microsoft Office, Google Suite).
- Excellent problem-solving skills and customer service orientation.
- Reliable internet connection and a quiet workspace.
Benefits of Working at Matson
We believe that our employees’ well-being is paramount to our success. While working from home at Matson, you can expect:
- Flexible working hours to balance your studies or personal life.
- A supportive virtual work environment with ongoing training and development opportunities.
- Access to various employee benefits and programs.
- Gain valuable experience in customer service and logistics.
- Opportunities for career advancement and professional growth.
Why Matson?
Matson is not just a company; it’s a community. We embrace diversity and inclusion, ensuring all team members feel valued and respected. By joining Matson, not only do you become part of a high-performing team, but you also contribute to the growth and success of an industry leader.
Application Process
If you’re excited about the opportunity to embark on a productive career path by joining Matson, we encourage you to apply! Please prepare your resume and a brief cover letter that expresses your interest in this position.
Your journey begins here, and we can’t wait to help you advance your career while working from home!
Conclusion
Take advantage of this amazing work from home job for 18-year-olds with Matson and gain valuable experience in the logistics and customer service industry. We are looking forward to welcoming proactive and enthusiastic young individuals to our team who are ready to take on fresh challenges and grow alongside us!
FAQs about the Remote Customer Service Representative Position
- What are the working hours for this position?
The working hours are flexible, allowing you to choose a schedule that best fits your lifestyle and personal commitments. - Is prior experience required?
No prior experience is necessary! We provide comprehensive training for all new hires to ensure your success. - What do I need to work from home?
You need a reliable internet connection, a computer or laptop, a quiet workspace, and the willingness to learn! - What benefits does Matson provide?
Matson offers various benefits, including ongoing training, professional development, and employee programs, ensuring you have support in your career path. - How can I apply for this position?
Please prepare your resume and a brief cover letter and submit them during the application period. We look forward to reviewing your application!
