Industry: Insurance
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Great West Casualty Company!
Are you looking for work from home jobs prn? Do you have an enthusiasm for customer service and a passion for helping others? Great West Casualty Company, located in South Sioux City, Nebraska, is on the lookout for motivated individuals to join our team as Customer Service Representatives (PRN). We value an adaptable work-life balance that allows our employees the flexibility to balance personal responsibilities while advancing their career in a supportive environment.
About Us
Great West Casualty Company has been serving the insurance industry with pride since 1956. We specialize in providing transportation insurance products and exceptional customer service. Our dedication to excellence has established us as leaders in the field. As a team member, you will embrace our core values of integrity, teamwork, and commitment to continuous improvement. Our vision is to ensure quality and innovation in every aspect of our business. We believe in fostering a workplace where every voice is heard and every contribution is valued.
Position Overview
As a Customer Service Representative (PRN), you will support our clients by answering inquiries, providing information about our insurance products, and resolving any issues they may face. This PRN position offers flexible hours, allowing you to work as your availability allows. It’s perfect for someone who needs a job that fits around other commitments, whether that’s school, family, or personal time. In this role, you’ll enhance our clients’ experiences, making sure they feel valued and understood.
Key Responsibilities
- Respond to client inquiries regarding insurance products and services through various channels including phone, email, and chat.
- Provide accurate information and assistance in a timely manner.
- Document interactions and maintain client records in our CRM system.
- Assist clients with policy changes, claims, and general account information.
- Identify customer needs and recommend suitable insurance products and services.
- Work collaboratively with team members to ensure customer satisfaction.
- Participate in ongoing training and development to improve personal performance and knowledge.
Qualifications
- High school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service, insurance, or related field is a plus.
- Strong communication skills, both verbal and written.
- Ability to manage multiple tasks and demonstrate problem-solving skills.
- Familiarity with CRM software and Microsoft Office Suite is beneficial.
- Self-motivated with a strong work ethic and ability to work independently.
- Willingness to learn and adapt to new systems and processes.
Why Work with Us?
At Great West Casualty Company, we understand the importance of flexibility. When you join our team, you can expect:
- A supportive work environment that promotes work-life balance.
- Opportunities for personal and professional growth.
- Competitive pay and benefits package, including health, dental, and vision insurance.
- Paid training to ensure you feel confident in your role.
- A diverse workplace where collaboration is encouraged.
- Regular team-building activities and company-wide events.
Schedule and Pay
This is a PRN position, providing the flexibility you need. Hours can vary based on demand, and you will have the ability to work according to your availability. Compensation will be competitive and commensurate with experience.
Application Process
If you are excited about joining a team that values your contributions and provides a working environment that fosters success, please submit your application. At Great West Casualty Company, we are looking for dedicated individuals who are passionate about customer service and ready to make a difference.
Conclusion
Don’t miss this exciting opportunity to work from home in a dynamic role that offers flexibility and professional growth. Apply today to become a part of the Great West Casualty Company family!
