Industry: Healthcare
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Work From Home Medical Assistant
Location: Phoenix, Arizona
About Us
Cox Communications is a leading telecommunications and entertainment company, committed to providing quality services to our customers. Headquartered in Phoenix, Arizona, we strive to foster innovation, connectivity, and an inclusive work environment. At Cox, we believe in the importance of health and well-being for our employees, which is why we are excited to announce an opportunity for a dedicated Work From Home Medical Assistant. Join us in making a difference in the lives of others while working from the comfort of your home.
Position Overview
As a Work From Home Medical Assistant at Cox Communications, you will be a crucial part of our healthcare team, providing support to patients and healthcare professionals. You will be responsible for administrative tasks, patient communications, and ensuring that our health services run smoothly and efficiently. This position allows you to develop your skills and grow within the healthcare field while enjoying the balance of a remote work environment.
Key Responsibilities
- Handle patient inquiries via telecommunication channels, providing information and quality assistance.
- Manage patient records, including data entry and updating medical files as needed.
- Assist healthcare professionals in clinical documentation and follow-up procedures.
- Coordinate and schedule patient appointments, follow-up calls, and any necessary telehealth services.
- Provide administrative support, including managing emails, maintaining schedules, and organizing paperwork.
- Work collaboratively with multidisciplinary teams to deliver the best patient care possible.
- Educate patients about services offered and assist with insurance verifications.
- Respond to telephonic and electronic communications with professionalism and care.
- Stay updated with all regulatory compliance and company policies.
Qualifications
- High school diploma or equivalent required; post-secondary education in a medical field preferred.
- Certification as a Medical Assistant (CMA) or similar certification is a plus.
- Proven experience in a medical assistance role or related healthcare support positions.
- Excellent verbal and written communication skills.
- Strong proficiency in medical software and Microsoft Office Suite.
- Ability to multitask and work independently with minimal supervision.
- Good organizational skills and attention to detail.
- Knowledge of medical terminology, practices, and patient confidentiality regulations.
- Compassionate and customer-oriented approach towards patient interactions.
Why Join Cox Communications?
Joining Cox Communications means you are part of an industry leader. We offer a dynamic workplace culture that values diversity, creativity, and collaboration. Our employees enjoy competitive salaries, flexible schedules, and comprehensive benefits that include:
- Health, dental, and vision insurance options.
- Retirement savings plan with company match.
- Generous paid time off and holiday schedule.
- Employee discounts on services provided by Cox Communications.
- Opportunities for remote work and career advancement.
- Ongoing training and professional development.
- Supportive and inclusive company culture.
What We Believe In
Cox Communications is committed to creating a culture of inclusion, where every employee’s voice is valued and celebrated. We believe that diverse perspectives enrich our work environment and contribute to our success as a company. Each employee is encouraged to take part in initiatives that promote personal growth, community engagement, and professional development.
Conclusion
If you are ready to take the next step in your career and join a forward-thinking company that values your contributions, consider applying for the Work From Home Medical Assistant position at Cox Communications in Phoenix, Arizona. Embrace the opportunity to work in a vital role that supports health and wellness in our communities while enjoying the flexibility of working from home. Together, we can make a difference!
Frequently Asked Questions
1. What does a typical day look like for a Work From Home Medical Assistant?
A typical day may include managing patient inquiries, coordinating appointments, assisting healthcare professionals, and ensuring smooth administrative processes while maintaining communication with patients and team members.
2. Are there growth opportunities within the company?
Yes! At Cox Communications, we believe in promoting from within and providing opportunities for career advancement. You can develop your skills and explore different roles within the healthcare and telecommunications sectors.
3. Is training provided for new employees?
Absolutely! We offer comprehensive training programs to ensure you have the knowledge and resources you need to succeed in your role as a Work From Home Medical Assistant.
4. What technology do I need to work from home?
You will need a reliable internet connection and a functional computer. Cox may provide additional technology or software necessary for fulfilling your responsibilities.
5. Can I work flexible hours for this position?
Yes, we appreciate the importance of work-life balance. The Work From Home Medical Assistant position includes flexible scheduling options to accommodate your personal and professional commitments.
