Industry: Healthcare, Medical Services
Employment Type: Contractor
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Account Manager (Remote)
Location: Kansas City, Kansas
About Us
The University of Kansas Medical Center is a prestigious institution committed to excellence in research, education, and healthcare. As a leading academic medical center, we are dedicated to advancing health through groundbreaking research, superb education, and transformative patient care. In pursuit of our mission to improve the health of the communities we serve, we are seeking an experienced and dynamic Account Manager to join our team in a fully remote capacity.
Position Overview
As an Account Manager at The University of Kansas Medical Center, you’re not just managing accounts; you’re building lasting relationships with key stakeholders across our network. You will serve as the primary point of contact for clients, ensuring that they meet their health and wellness goals while maximizing their experience with our services. This account manager remote job allows you the flexibility to work from home, all while contributing significantly to our mission.
Key Responsibilities:
- Develop and maintain strong relationships with clients by understanding their needs and objectives.
- Act as the liaison between the client and diverse departments within the Medical Center, ensuring clear communication and collaboration.
- Manage the lifecycle of accounts, from onboarding to retention, addressing issues and solutions promptly.
- Create and deliver presentations, proposals, and reports to clients and internal teams.
- Monitor account performance metrics and provide regular updates to stakeholders.
- Identify opportunities for upselling and cross-selling within existing accounts to help drive overall revenue growth.
- Work closely with marketing teams to enhance our outreach and engagement strategies.
- Remain informed about industry trends, competitor activities, and changes in legislation that could affect client accounts.
Why Join Us?
The University of Kansas Medical Center prides itself on fostering a nurturing, inclusive, and innovative work environment. As a remote Account Manager, you’ll enjoy:
- Competitive compensation and benefits, including health insurance and retirement plans.
- Flexible working hours to support a healthy work-life balance.
- Opportunities for professional development and continuing education.
- Being part of a mission-driven institution that makes a tangible impact on the community.
Ideal Candidate Attributes:
- Proven experience (3+ years) in account management or client services, preferably within the healthcare sector.
- Strong communication and interpersonal skills, with an ability to build rapport with clients and colleagues.
- Excellent problem-solving skills, demonstrating a proactive approach to challenges.
- Self-motivated and comfortable working independently in a remote work environment.
- Proficient in CRM software, MS Office Suite, and data analysis tools.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A passion for healthcare and a commitment to putting clients first.
Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Management, or related field.
- Master’s degree preferred but not required.
- Strong knowledge of healthcare operations and services.
- Experience with project management methodologies is a plus.
Work Environment:
This position is fully remote, allowing you to work from the comfort of your home while maintaining a collaborative relationship with your team through various communication tools. We believe in equipping our team members with the necessary resources to thrive in a remote work setting.
Conclusion
If you are looking for a fulfilling account manager remote job where you can leverage your skills to make a real difference, we invite you to apply for this exciting opportunity at The University of Kansas Medical Center. Join us in our mission to provide exceptional healthcare and make a significant impact in the lives of individuals and communities.
FAQs
- What is the application process?
After submitting your application, our HR team will review your credentials. Selected candidates will be invited for a virtual interview. - Is remote work flexible?
Yes, we offer flexible working hours to ensure a healthy work-life balance. - What opportunities for advancement are available?
We encourage professional development and provide pathways for career growth within the organization. - Do you offer any training for new hires?
Yes, we provide comprehensive training and onboarding to ensure you are equipped for success in your role. - What are the performance metrics used to evaluate account managers?
Performance metrics include client satisfaction scores, account retention rates, and revenue growth from managed accounts.
