Industry: Healthcare Coordination
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as an Aetna Care Coordinator
At First Data, we are committed to carrying out our mission of providing innovative financial services and solutions for a wide range of business and individuals. Our dedicated team believes in a culture of excellence, enhanced customer interaction, and above all, a holistic approach to caring for our clients. We’re seeking a reliable and compassionate Aetna Care Coordinator to join our talented team in Greenwood Village, Colorado, to help us redefine the future of healthcare.
About Us
First Data is a leading payment technology solutions firm with a strong commitment to advancing healthcare through innovative products. We understand the complexities of patient care and strive to utilize expert knowledge to simplify patient interactions with healthcare providers. Through our collaboration with Aetna, we aim to create a seamless experience for patients navigating their healthcare journeys.
Your Role: What You’ll Do
As an Aetna Care Coordinator, you will be the heart of our patient engagement initiatives. Your role involves tailored support within the Aetna healthcare framework, ensuring our patients receive comprehensive care guidance from their initial contact through ongoing health management. Key responsibilities include:
- Acting as the primary contact for Aetna members, providing information on policies, benefits, and services.
- Guiding patients in making informed decisions regarding their healthcare options.
- Coordinating care between Aetna members and their healthcare providers, ensuring timely and appropriate services are received.
- Identifying and resolving barriers to care, linking patients with necessary community resources.
- Conducting regular follow-ups with patients to assess care outcomes and satisfaction.
- Maintaining accurate records in our data management systems while complying with HIPAA regulations.
The Ideal Candidate: Qualifications & Skills
To thrive in this role, you should be passionate about patient advocacy and possess strong communication skills. Our ideal Aetna Care Coordinator will have:
- A bachelor’s degree in healthcare administration, nursing, or a related field.
- Previous experience in healthcare coordination, patient advocacy, or customer service.
- Familiarity with Aetna insurance products and services.
- Strong organizational skills with the ability to manage multiple priorities effectively.
- Proven interpersonal and communication skills to build rapport with patients and healthcare providers.
- Proficiency in healthcare data management systems and Microsoft Office Suite (Word, Excel, and PowerPoint).
- Knowledge of HIPAA and compliance-related matters.
- Ability to work independently with minimal supervision and as part of a team.
Why Join First Data?
At First Data, we value our employees and are committed to creating an enriching work environment. Some of the benefits we offer include:
- Competitive salary with performance-based incentives.
- Comprehensive health and wellness programs.
- Generous paid time off, including vacation and holidays.
- Educational assistance opportunities to support your career growth.
- A dynamic and inclusive workplace culture promoting diversity and collaboration.
- Regular training and development sessions to keep skills sharp and knowledge up-to-date.
Applying for the Role
If you are passionate about making a difference in the lives of individuals and families while working in a supportive team environment, we encourage you to apply for our Aetna Care Coordinator position. This is a fantastic opportunity for someone looking to further their career in healthcare while contributing to meaningful healthcare solutions.
Conclusion
Join us in our commitment to transforming healthcare through collaboration and innovative solutions at First Data. Become a part of a dedicated team where your efforts can help affect positive change in the lives of Aetna members. We are excited to meet you!
Frequently Asked Questions (FAQs)
- What does a typical day look like for an Aetna Care Coordinator? Your day will involve engaging with Aetna members, managing inquiries, coordinating care services, and following up with relevant stakeholders to ensure care delivery.
- What is the work environment like at First Data? We foster a collaborative and inclusive atmosphere where everyone’s contributions are valued, and ongoing learning is encouraged.
- Are there opportunities for advancement in this role? Yes! First Data supports career development and provides numerous opportunities for advancement within the organization.
- Is remote work an option for this role? This position requires in-person interactions with healthcare providers and patients, however, we do offer hybrid work options under certain conditions.
- How does First Data support work-life balance? We understand the importance of maintaining a healthy work-life balance and provide flexible scheduling options, generous paid time off, and wellness initiatives for our employees.
