Industry: Telecommunications
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Part-Time Online Customer Support Representative
Company: Palmetto Rural Telephone Cooperative
Location: Work from Bhopal, India
About Us
At Palmetto Rural Telephone Cooperative, we are committed to providing high-quality telecommunication services to rural communities in South Carolina. Established in Denmark, SC, we believe in the power of technology to bridge the gap for individuals and businesses seeking effective communication solutions. Our team is dedicated, innovative, and customer-focused, striving to enhance the connectivity of our valued subscribers.
Position Overview
We are looking for enthusiastic and self-motivated individuals from Bhopal to join our team as Part-Time Online Customer Support Representatives. This role offers the flexibility to work from home while providing essential assistance to our customers. You will play a critical role in fostering a friendly and supportive environment, ensuring our clients have the best experience while using our services.
Key Responsibilities
- Respond promptly to customer inquiries via chat, email, or social media.
- Provide information regarding service subscriptions, billing inquiries, and technical support.
- Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
- Gather customer feedback to contribute to continuous improvement initiatives.
- Document customer interactions and follow up when necessary.
- Collaborate with team members to create a positive work environment.
Qualifications
- High school diploma or equivalent; Bachelor’s degree preferred.
- Proven experience in a customer service role is advantageous.
- Strong verbal and written communication skills in English.
- Ability to work independently and demonstrate effective time management.
- Proficiency in using computers and customer support software.
- Familiarity with telecommunication products and services is a plus.
Job Details
- Position: Part-time
- Work Schedule: Flexible hours (evening and weekend shifts available)
- Salary: Competitive hourly rate with additional performance incentives
- Location: Remote (Bhopal, India)
Why Join Palmetto Rural Telephone Cooperative?
By joining our team, you will be part of a cooperative that values your contributions and encourages professional growth. You will have the opportunity to work with a team of dedicated professionals, helping to improve the lives of others through effective communication solutions.
We offer a supportive work environment, competitive pay, and the ability to balance work and personal life effectively. Additionally, you’ll gain valuable experience in customer service, which can enhance your professional skills for future endeavors.
Application Process
If you are interested in this exciting opportunity to work from the comfort of your home in Bhopal as a part-time online customer support representative, we encourage you to apply.
Submit your resume and a brief cover letter detailing your relevant experience and why you are interested in this position. We are looking for candidates who are passionate about helping others and making a difference in our subscribers’ lives.
Conclusion
This is an excellent opportunity for individuals seeking flexible part-time work that fits around their lifestyle. At Palmetto Rural Telephone Cooperative, you will make meaningful contributions while building valuable skills. Join us today as we work towards a future where everyone has access to high-quality telecommunications service.
