Industry: Manufacturing / Engineering / Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Exciting Opportunity: Customer Service Representative
Are you looking for a fulfilling career where you can make a difference? Timken, a global leader in engineered bearings and mechanical power transmission products, is seeking enthusiastic and dedicated individuals for our Customer Service Representative position at our North Canton, Ohio location. This is a fantastic opportunity to join a company that values innovation, quality, and a commitment to delivering exceptional service.
About Us
At Timken, we strive to improve the performance and efficiency of machinery and equipment worldwide. With over a century of industry expertise, we are dedicated to building strong partnerships and delivering the highest quality products to our customers. Our culture is built on integrity, accountability, and trust, and we are committed to creating an environment where our employees can thrive.
Your Role
As a Customer Service Representative, you will play a crucial role in ensuring our customers receive top-notch service. Your responsibilities will include:
- Handling incoming calls and emails from customers, addressing inquiries and resolving issues with professionalism.
- Providing accurate product information and assisting customers in placing orders and navigating our services.
- Collaborating with other departments to ensure customer satisfaction and efficient service delivery.
- Maintaining customer records and utilizing our CRM software effectively.
- Staying updated on product knowledge and company policies.
Job Requirements
The ideal candidate for this call center local job hiring will meet the following qualifications:
- High school diploma or equivalent; associate degree or higher is a plus.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and the capacity to handle challenging customer situations.
- Proficient in Microsoft Office and experience with CRM software.
- A team player with a positive attitude and a strong work ethic.
What We Offer
At Timken, we believe in investing in our employees’ success and well-being. We offer:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
Why Join Timken?
When you join Timken, you become part of a dynamic team dedicated to excellence. We are proud of our commitment to continuous improvement and fostering a positive work environment. Our employees enjoy a strong sense of camaraderie and support, making Timken not just a workplace, but a community.
How to Apply
If you are ready to take the next step in your career and are looking for a rewarding call center local job hiring, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team at Timken.
Conclusion
Timken is more than just a workplace; it’s where innovation meets dedication, and every employee plays a vital role in our success. Join us and be part of something extraordinary. We look forward to welcoming you to our team!
