Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Are You Ready to Make a Difference?
At Synergetics USA, Inc., we believe in the power of synergy – the combined efforts that create something greater than the sum of their parts. Based in O’Fallon, Montana, we are dedicated to providing exceptional service and solutions to our clients, ensuring their needs are met with precision and care.
Position: Part-Time Customer Advisor
We are excited to announce openings for customer advisor part-time jobs. As a part-time Customer Advisor, you will play a crucial role in our customer service team, ensuring our clients receive the best possible experience. Your focus will be on providing support, resolving inquiries, and fostering positive relationships with our valued customers.
What You Will Do:
- Assist customers via phone, email, and chat, providing accurate information about products and services.
- Resolve customer inquiries promptly and efficiently, ensuring a superior level of service.
- Document customer interactions, feedback, and any issues faced, aiding in the continuous improvement of our processes.
- Collaborate with team members and other departments to ensure customer needs are met and exceeded.
- Identify opportunities for upselling and cross-selling products based on customer needs and preferences.
- Maintain a friendly and professional demeanor at all times, fostering a welcoming environment for customers.
What We Offer:
- A flexible part-time schedule that works around your commitments.
- Comprehensive training to prepare you for success in your role.
- An opportunity to work with a dynamic team in a supportive and engaging environment.
- Competitive hourly wage and potential for bonuses based on performance.
- Growth potential within the company, with advancement opportunities available.
Who You Are:
The ideal candidate for our customer advisor part-time jobs is enthusiastic, dedicated, and possesses excellent communication skills. You should be a problem-solver with a genuine desire to help others. We are looking for someone who demonstrates adaptability and works well in a team-oriented environment.
Qualifications:
- Previous customer service experience is preferred, but not required.
- Strong verbal and written communication skills.
- Ability to multitask and handle a high volume of inquiries in a fast-paced environment.
- Proficiency in using computers and familiarity with CRM systems is a plus.
- High school diploma or equivalent required; further education is a plus.
Why Work at Synergetics USA, Inc.?
Joining our team means becoming part of a company that values innovation, curiosity, and teamwork. We are committed to empowering our employees by offering a vibrant workplace culture characterized by respect, open communication, and continuous learning. At Synergetics USA, Inc., you will have the opportunity to develop professionally while making a meaningful impact on our customers’ experiences.
How to Apply:
If you are passionate about delivering exceptional customer service and ready to embark on a fulfilling part-time career with Synergetics USA, Inc., we would love to hear from you! Please submit your resume and a brief cover letter explaining why you are the ideal candidate for our customer advisor part-time jobs.
Join Us in Making a Real Impact!
Become a crucial part of our dedicated team today! Your journey starts here, where every call you answer, every message you send, makes a difference in someone’s day.
Conclusion
At Synergetics USA, Inc., we are looking for driven individuals ready to take on customer advisor part-time jobs. If you are looking for a flexible role that allows you to engage with customers and contribute positively to a team, apply now and start your journey with us!
FAQs
1. What are the working hours for the part-time customer advisor position?
The working hours are flexible, and we can accommodate your schedule to a great extent. The specific hours can be discussed during the interview process.
2. Is prior experience in customer service required?
While previous customer service experience is preferred, it is not a strict requirement. We are open to training the right candidates.
3. Do you offer training for new hires?
Yes, we provide comprehensive training to equip you with the knowledge and skills necessary to succeed in this role.
4. Can I advance from a part-time customer advisor position?
Absolutely! We believe in promoting from within and provide numerous opportunities for growth and advancement within the company.
5. How is performance evaluated for customer advisors?
Performance is evaluated based on customer satisfaction metrics, the ability to resolve inquiries efficiently, and teamwork. Regular feedback will be provided to foster improvement and recognition for achievements.
