Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Part-Time Online Customer Service Representative at Feigley Communications
About Us
Feigley Communications is a leading communication solutions provider based in Baton Rouge, Louisiana. We are dedicated to delivering exceptional customer experiences through innovative technologies and high-quality services. Our mission is to connect individuals and businesses while ensuring that our clients receive the utmost satisfaction. At Feigley, we pride ourselves on creating a dynamic, inclusive, and supportive work environment that encourages growth and development.
Position Overview
We are currently searching for passionate and dedicated individuals to fill our customer service job online part time. This role is perfect for those looking for flexible working hours while maintaining a healthy work-life balance.
Key Responsibilities
- Respond promptly to customer inquiries via chat, email, and social media.
- Provide accurate information about our products and services.
- Assist in troubleshooting customer issues and provide effective resolutions.
- Maintain high levels of customer satisfaction by delivering superior services.
- Document customer interactions in our CRM system for future reference.
- Collaborate with team members to ensure efficient processes and solutions.
- Participate in ongoing training sessions to improve customer service skills.
Work Environment
This is a remote position, allowing you to work from the comfort of your home or anywhere else you prefer. We provide our employees with robust training and resources to ensure they feel supported while performing their roles.
Qualifications
- High school diploma or equivalent; some college experience is preferred.
- Proven experience in customer service or a related field.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to remain calm and professional in stressful situations.
- Familiarity with CRM software and basic computer skills.
- Ability to work independently and as part of a team.
What We Offer
Feigley Communications offers a competitive compensation package along with professional development opportunities. As part of our team, you will enjoy:
- Flexible working hours to accommodate your schedule.
- Comprehensive onboarding and ongoing training.
- A supportive and friendly team culture.
- Opportunities for career advancement within the company.
- Access to employee discounts on products and services.
How to Apply
If you are excited about the opportunity to work in a customer service job online part time and believe that you can contribute positively to our team, we encourage you to apply! Please submit your resume and a brief cover letter explaining your interest and relevant experience.
Conclusion
Joining Feigley Communications as a part-time online customer service representative is a great opportunity for those who want to contribute to a vibrant company while enjoying the flexibility of working remotely. We are looking for enthusiastic individuals ready to provide outstanding customer support and contribute to our mission of connecting communities. If this sounds like you, we can’t wait to hear from you!
FAQs
1. What are the working hours for this position?
As a part-time online customer service representative, you will have flexible hours, which will be discussed during the interview process to accommodate your lifestyle.
2. Do I need previous customer service experience to apply?
While previous experience in customer service is preferred, we are willing to train passionate candidates who show the potential to excel in this role.
3. Is this position fully remote?
Yes, this is a remote position, allowing you to work from anywhere with a reliable internet connection.
4. Are there opportunities for advancement within the company?
Definitely! Feigley Communications believes in promoting from within and offers opportunities for career growth based on performance and dedication.
5. How do I submit my application?
You can apply by sending your resume and a cover letter directly to our HR team through our website’s application portal.
