Industry: Tax Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Liberty Tax Service
Are you looking for a rewarding career where your interactions with others make a difference? Liberty Tax Service in Grand Junction, Colorado, invites you to explore exciting customer service job openings that empower you to become an integral part of our team. Our commitment to delivering exceptional service to our clients is unmatched, and we want you to help us continue this legacy!
About Us
At Liberty Tax Service, we believe in making tax season as stress-free as possible for our clients. Since our inception, we have focused on providing efficient, informative, and friendly tax preparation services. With a keen eye for detail and a heart for service, our team works tirelessly to ensure that our clients have the best possible experience during this critical time of year.
Why Work at Liberty Tax Service?
- Flexible Scheduling: We understand that life can be hectic, which is why we offer flexible work hours to accommodate your schedule.
- Professional Growth: Your development is important to us! We provide extensive training and ongoing support to help you excel in your role.
- Supportive Team Environment: Become part of a collaborative team that values mutual support and respect.
- Competitive Compensation: Enjoy a competitive salary along with performance-based incentives.
- Community Involvement: Join a company that cares deeply about the community and participates in local events and charitable initiatives.
Available Positions
We are currently hiring for the following customer service job openings at our Grand Junction location:
Customer Service Representative
As a Customer Service Representative, you will be the first point of contact for our clients. Your role includes:
- Greeting clients and assisting them with their tax-related inquiries.
- Providing informed answers and solutions to clients’ questions.
- Scheduling appointments for tax preparers and maintaining accurate records.
- Delivering exceptional service that enhances our clients’ experiences.
- Collaborating with team members to maintain a positive atmosphere.
Customer Service Manager
As a Customer Service Manager, you will lead our dedicated team to deliver excellent support. Your responsibilities will include:
- Oversight of customer service operations within the office.
- Coaching and mentoring team members, fostering professional growth.
- Handling complex customer inquiries and resolving issues efficiently.
- Implementing strategies to enhance client satisfaction and team efficiency.
- Collaborating with management to set service goals and monitor progress.
Qualities We Are Looking For
To thrive in any of our customer service job openings at Liberty Tax Service, you will need to exhibit the following qualities:
- Excellent Communication Skills: Both verbal and written abilities to communicate effectively with clients and team members.
- Problem-Solving Skills: The capability to think critically and offer solutions in a timely manner.
- Empathy and Patience: Understanding our clients’ needs and delivering support with a friendly demeanor.
- Time Management: The ability to prioritize tasks efficiently in a fast-paced environment.
- Team Player: Willingness to collaborate and work with others to achieve common goals.
How to Apply
If you’re excited about the prospect of joining our team, we want to hear from you! To apply for one of our customer service job openings, please visit our website and submit your application. Be sure to include a resume highlighting your relevant experience and a cover letter that expresses your passion for customer service!
Conclusion
Joining Liberty Tax Service means becoming part of a team that values its members and strives to make a difference in the community we serve. With customer service job openings that foster growth and development, there’s no better time than now to take the next step in your career with us. We look forward to welcoming you to our Liberty family!
FAQs
- What type of training will I receive?
All new hires will receive comprehensive training that covers customer service protocols and tax-related information. We believe in equipping every employee with the knowledge they need to succeed. - What are the working hours for these positions?
Working hours may vary, but we typically offer flexible shifts that can accommodate various schedules. During peak tax season, hours may extend to meet client demand. - Is prior tax experience required?
Not necessarily. We welcome candidates from various backgrounds. However, a willingness to learn and adapt is essential. - What benefits are offered to employees?
In addition to competitive salaries, we offer flexible scheduling, training programs, performance bonuses, and opportunities for advancement within the company. - How often will I get performance reviews?
Performance reviews are conducted annually, with regular feedback provided throughout the year to help you grow in your role.
