Industry: Customer Service and Support
Employment Type: Contractor
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Customer Service Representative Majorel!
Avery Dennison, a global leader in labeling and packaging materials, is looking for highly motivated individuals to join our dynamic Customer Service team.
About Us
At Avery Dennison, we are dedicated to pushing the boundaries of innovation and sustainability. For over 80 years, we have provided advanced materials and solutions to help businesses improve their branding, packaging, and overall customer engagement. With locations around the globe, we are committed to creating a workplace that fosters creativity, growth, and impact.
Position Overview
As a Customer Service Representative Majorel at Avery Dennison in Glendale, California, you will play a vital role in ensuring customer satisfaction and fostering long-term relationships between our customers and our organization. You will be the first point of contact for inquiries, providing timely, accurate, and professional support.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
- Process orders, returns, and exchanges as per company policies and procedures.
- Resolve customer issues and complaints swiftly and effectively to uphold our customer-centric approach.
- Act as a liaison between customers and various internal departments to address inquiries, issues, and solutions.
- Maintain accurate customer records and ensure all data is up-to-date.
- Provide feedback about customer preferences and concerns to help improve our services and products.
- Participate in training sessions to enhance customer service skills and product knowledge.
Qualifications
- High school diploma or equivalent required; degree in business or a related field is a plus.
- Proven experience in customer service or client-facing roles.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong problem-solving skills and a keen attention to detail.
- Proficient in Microsoft Office Suite and experience with CRM software.
- Ability to work independently as well as collaboratively within a team.
What We Offer
Avery Dennison values its employees and is committed to providing a comprehensive benefits package that includes:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits including health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holiday leave.
- Opportunities for professional development and career advancement.
- A supportive and inclusive work environment that values diversity.
Why Avery Dennison?
Joining Avery Dennison is not just about taking a job; it’s about building a lifelong career with purpose. We are dedicated to nurturing your individual talents, providing you with the tools to grow within our organization, and helping you realize your professional aspirations.
We pride ourselves on our culture of teamwork and respect. As a member of the Majorel team and Avery Dennison, you will work with incredible colleagues who share your passion for delivering top-notch customer service and making a positive impact.
Conclusion
If you are driven, enthusiastic, and eager to excel in a fast-paced environment, we invite you to apply for the position of Customer Service Representative Majorel at Avery Dennison. Be part of an organization that values innovation, teamwork, and mutual respect.
Apply today to embark on a rewarding career with diverse opportunities and a supportive workplace that prioritizes your growth!
FAQs
- 1. What is the typical work schedule for a Customer Service Representative Majorel?
Work schedules may vary, but typical shifts are Monday through Friday, with occasional weekends based on business needs. - 2. Is prior experience in the packaging industry necessary?
While experience in the packaging industry is beneficial, we provide comprehensive training for all new hires. - 3. What growth opportunities are available within the company?
Avery Dennison encourages career advancement and offers various pathways for professional development across different departments. - 4. How does the company support work-life balance?
We emphasize the importance of work-life balance and offer flexible scheduling options to support our employees’ needs. - 5. Are there any employee programs for skill development?
Yes, we offer ongoing training, workshops, and mentorship programs to help our employees grow their skills and advance their careers.
