Industry: Customer Service/Sales
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Customer Service Sales Representative!
At Southland Partners Inc., we believe in the power of exceptional customer service. Based in the heart of Baton Rouge, Louisiana, we are a leading company specializing in providing top-notch solutions for our clients. We understand that our customers are the cornerstone of our business, and we are looking for talented individuals to expand our customer service sales team.
About Us
Founded in 2010, Southland Partners Inc. has grown into a trusted provider in the industry. Our commitment to excellence has earned us a dedicated clientele and a reputation for outstanding service. We value teamwork, integrity, and creativity, striving to create an environment where our employees can thrive both personally and professionally.
The Role
We are currently seeking a dynamic and motivated individual to join our team as a Customer Service Sales Representative. In this role, you will engage with our customers, addressing their needs and guiding them through our product offerings to foster sales while providing great service. Your ability to connect with customers and understand their needs will be paramount in making this role a success.
Key Responsibilities
- Interact with customers via phone, email, and in-person to understand their needs.
- Provide knowledgeable answers to customer inquiries regarding products and services.
- Promote products and services effectively, leading to increased sales opportunities.
- Document customer interactions accurately in our CRM system.
- Resolve customer complaints and issues promptly and professionally.
- Work collaboratively with team members to ensure the highest level of customer satisfaction.
- Achieve sales targets and goals set by the management.
- Participate in ongoing training programs to enhance product knowledge and sales skills.
Who We Are Looking For
The ideal candidate for this customer service sales job will possess a passion for customer service, a results-oriented mindset, and excellent communication skills. If you are someone who enjoys interacting with others and is eager to learn, we want to hear from you!
Qualifications
- High school diploma or equivalent required; a college degree is a plus.
- 1-3 years of experience in customer service or sales roles.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to build rapport with customers quickly.
- Self-motivated with a strong desire to succeed.
- Ability to work in a fast-paced environment and handle multiple tasks.
Why Join Southland Partners Inc.?
At Southland Partners Inc., we pride ourselves on being an employer of choice. We offer a supportive and inclusive work environment, along with a competitive salary and benefits package. Here’s what you can expect as a member of our team:
- Comprehensive training and onboarding program.
- Health, dental, and vision insurance.
- Retirement plans with company match.
- Paid time off and flexible working arrangements.
- Opportunities for professional growth and advancement.
- A lively and positive workplace culture.
How to Apply
If you are excited about the opportunity to be part of our customer service sales team, we encourage you to apply! Please submit your resume and a brief cover letter detailing your relevant experience and why you believe you would be a great fit for this customer service sales job. We look forward to meeting you!
Conclusion
At Southland Partners Inc., we are invested in our employees and committed to creating an impactful workplace. If you are seeking a rewarding career opportunity that combines customer service with sales, we invite you to consider applying for our Customer Service Sales Representative position. Join us in making a difference in the lives of our customers!
Frequently Asked Questions
1. What is the work schedule for the Customer Service Sales Representative position?
Our team operates from Monday to Friday, with shifts available during standard business hours. Some flexibility in scheduling may be required based on customer demand.
2. Is prior sales experience necessary for this role?
While prior sales experience is not mandatory, it is strongly preferred. We’re looking for candidates with a customer-focused mindset and a willingness to learn.
3. What kind of training will I receive?
All new hires will go through a comprehensive training program that covers our products, sales techniques, and customer service best practices.
4. Are there opportunities for advancement within the company?
Yes! We believe in promoting from within and offer various paths for career development, including management roles and specialized positions.
5. What benefits do you offer?
We offer competitive salaries, health coverage, retirement savings plans, paid time off, and opportunities for professional growth.
