Industry: Restaurant and Hospitality
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Red Robin Gourmet Burgers!
Welcome to Red Robin, a beloved and iconic brand known for our gourmet burgers and welcoming atmosphere! As a popular dining establishment, we pride ourselves on creating memorable experiences for our guests. In our commitment to excellence, we are excited to announce an opening for a Data Entry Customer Service Representative at our Greenwood Village, Colorado location. This is a fantastic opportunity for detail-oriented individuals who excel in data management while maintaining a focus on customer satisfaction.
About Us
At Red Robin, we thrive on providing delicious meal experiences and genuine hospitality. With numerous locations across the nation, our team is fueled by a passion for quality food and service excellence. We believe in fostering a vibrant work environment where our staff can grow, learn, and succeed together. Join us, and be a part of something truly special!
Position Overview
The Data Entry Customer Service Representative will play a crucial role in our operations by accurately processing data and assisting our valued customers. This position requires a blend of data management skills and a strong customer service orientation. You will be responsible for ensuring data accuracy, supporting our customer service team, and contributing to the overall efficiency of our restaurant operations.
Key Responsibilities
- Accurately enter, update, and maintain various customer data records in our systems.
- Respond to customer inquiries and provide exceptional service through phone, email, and in-person interactions.
- Collaborate with team members to create an efficient workflow and enhance customer experiences.
- Utilize data to assist with reporting and analysis regarding customer satisfaction and operational metrics.
- Monitor data entry and ensure adherence to company policies regarding data accuracy and confidentiality.
- Provide training and support to new staff on data entry processes as needed.
- Assist with administrative tasks as required to support the management and operational team.
Qualifications
To be successful in this role, candidates should possess the following qualifications:
- A minimum of 1-2 years of experience in data entry or customer service roles.
- Strong attention to detail and accuracy in data entry tasks.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively in a fast-paced, team environment.
- Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and data management software.
- Strong problem-solving skills and the ability to handle customer inquiries with patience and professionalism.
- High school diploma or equivalent; additional training in data management or customer service is a plus.
Why Join Red Robin?
At Red Robin, we believe in investing in our team members and providing them with opportunities for growth and development. Here are some of the benefits of joining our team:
- Competitive salary with opportunities for performance-based bonuses.
- Flexible schedule options to help maintain work-life balance.
- Employee discounts on meals and merchandise.
- Comprehensive training and development programs to enhance your skills.
- A collaborative and friendly work environment where everyone is valued.
- Potential for career advancement within the company.
How to Apply
If you are passionate about data entry and customer service, we want to hear from you! To apply for the Data Entry Customer Service Representative position, please submit your resume along with a cover letter outlining your relevant experience. We are excited to meet candidates who share our enthusiasm for providing an exceptional dining experience and excellent team support.
Conclusion
Be a part of Red Robin and help us create unforgettable experiences for our guests. We are looking forward to welcoming new team members who can contribute their skills and passion for customer service. Take the leap and start your journey with us today!
