Industry: Retail, Social Media Management
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Opening: YouTube Moderator at Nordstrom Distribution Center
About Us
At Nordstrom, we believe in providing exceptional customer experiences and fostering a rich community around our brand. With a legacy of over a century in the retail business, we have continually evolved to stay relevant, modern, and customer-focused. The Nordstrom Distribution Center in Dubuque, Iowa, plays a crucial role in our operations, ensuring that our products are delivered promptly and efficiently. As a part of our team, you’ll be surrounded by a supportive work environment that encourages innovation and growth.
Position Overview
Nordstrom is currently looking for a dedicated and skilled Job YouTube Moderator to join our social media team at our Dubuque Distribution Center. The successful candidate will ensure that our YouTube channel remains a positive and engaging space for our viewers. This role involves monitoring and responding to comments, implementing community guidelines, and enhancing overall channel quality. If you have a passion for social media, enjoy engaging with online communities, and have an eye for detail, we would love to hear from you!
Key Responsibilities
- Monitor all comments on the Nordstrom YouTube channel and ensure compliance with community standards.
- Respond to viewer inquiries and comments to foster community engagement.
- Delete or report comments that violate community guidelines, including hate speech, harassment, or spam.
- Engage with viewers effectively and respectfully, representing the Nordstrom brand effectively.
- Collaborate with the marketing team to develop responses to frequently asked questions.
- Manage user feedback, sharing insights with relevant teams to enhance content quality.
- Keep up to date with social media trends and YouTube changes to provide recommendations to improve our channel’s overall engagement.
Qualifications
- Bachelor’s degree in Communications, Marketing, or a related field.
- Proven experience in social media management or community moderation, preferably on YouTube.
- Strong written communication skills with a keen eye for detail.
- Ability to work independently as well as part of a collaborative team.
- Familiarity with YouTube content creator guidelines and practices.
- Proficiency in data analytics and reporting tools associated with social media platforms.
- Passion for customer service and online community building.
Working Environment
This position is based at our Nordstrom Distribution Center in Dubuque, Iowa. You will be part of a dynamic team working closely with various departments to ensure an exceptional customer experience across all platforms. Our work culture fosters teamwork, creativity, and constant learning.
What We Offer
- Competitive salary package with comprehensive benefits.
- Opportunities for professional development and advancement.
- A supportive, inclusive work environment that values diversity.
- Employee discounts on Nordstrom merchandise.
- Flexible working hours to accommodate personal needs.
How to Apply
If you are enthusiastic about social media and community engagement and meet the qualifications listed above, we invite you to apply for the Job YouTube Moderator position. Please prepare your resume and a cover letter outlining your relevant experience and passion for the role.
Conclusion
Join us at Nordstrom Distribution Center and be a part of something extraordinary. As a Job YouTube Moderator, you will have the chance to make a difference in our online community, ensuring that our viewers have a positive experience while interacting with our brand. We look forward to receiving your application and the opportunity to discuss how you can contribute to our team.
FAQs
- What does a YouTube moderator do?
A YouTube moderator primarily monitors comments and interactions on the platform, ensuring they adhere to community guidelines and fostering engagement with viewers. - Is experience in social media necessary for this position?
While experience is preferred, we value passion and a willingness to learn. Familiarity with YouTube guidelines is essential. - What is the work environment like at Nordstrom Distribution Center?
Our work environment is supportive and collaborative, with a focus on teamwork and innovation. - How can I apply for the position?
Please submit your resume and cover letter detailing your relevant experience and enthusiasm for the position. - What benefits are offered to employees?
We offer a competitive salary, comprehensive benefits, employee discounts, and opportunities for professional development.
