Industry: Healthcare
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Remote Entry-Level Customer Service Associate
Are you looking for dynamic jobs entry level work from home that provides you an opportunity to launch your career in healthcare? At Centura Health, we are committed to creating a healthier community through compassionate care and innovative healthcare solutions. As one of the largest healthcare providers in Colorado, we pride ourselves on putting our employees first. We empower our staff by offering growth opportunities, a welcoming work culture, and a commitment to work-life balance.
About Centura Health
Centura Health is a leading healthcare system that operates in Colorado and western Kansas. Founded on a mission of providing safe, compassionate, and accessible care to all patients, our organization consists of hospitals, outpatient facilities, urgent care centers, and a variety of other healthcare services. Our values focus on treating every individual with dignity while providing top-notch care that prioritizes patients’ needs.
Position Overview
As an Entry-Level Customer Service Associate, you will serve as the first point of contact for patients and their families. This remote position allows you to engage with individuals seeking information about our healthcare services, guiding them through their queries with empathy and professionalism.
Key Responsibilities
- Respond to customer inquiries via phone, chat, or email in a friendly and informative manner
- Assist patients in navigating our services, scheduling appointments, and understanding healthcare options
- Provide information on insurance and payment processes to help patients make informed decisions
- Document interactions accurately in our CRM system to track patient communications
- Collaborate with other healthcare professionals and departments to ensure a seamless patient experience
- Maintain confidentiality and comply with HIPAA regulations at all times
- Participate in training and development opportunities to enhance skills and knowledge
What You Bring to the Team
We are seeking individuals who are passionate about healthcare and eager to contribute to our mission. As this is an entry-level position, we are willing to train the right candidates.
Qualifications
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- Strong verbal and written communication skills
- Empathy and a customer-focused attitude
- Basic computer skills and familiarity with CRM systems
- Ability to work independently in a remote environment
- Strong organizational skills with attention to detail
Why You’ll Love Working at Centura Health
At Centura Health, we understand that our employees are the backbone of our success. We strive to create a work environment that reflects our core values of compassion, excellence, and service. Here are just a few of the many benefits we offer:
- Flexible work schedules and remote work opportunities
- Comprehensive training and professional development programs
- Supportive and collaborative team environment
- Competitive salary and health benefits
- Opportunity for advancement within the organization
Work Environment
This role will be primarily remote, allowing you to work from the comfort of your home. Candidates should be self-motivated and capable of managing their time efficiently. A dedicated and quiet workspace will enhance your productivity and overall job satisfaction.
Application Process
If you’re motivated to start your career in healthcare and are looking for jobs entry level work from home, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in this position. We look forward to hearing from you!
Conclusion
Centura Health values diversity and is committed to creating an equitable environment for all employees. By joining our team, you will play an essential role in providing healthcare support to the community while embarking on a career filled with growth and opportunities. Apply today to become our next Entry-Level Customer Service Associate and help us make a difference in people’s lives!
Frequently Asked Questions
1. What is the salary range for this job?
The salary for the Entry-Level Customer Service Associate position is competitive and commensurate with experience.
2. Will training be provided?
Yes! We offer comprehensive training programs to help you succeed in your role.
3. What are the work hours for this position?
The position offers flexible hours, including options for part-time or full-time work to accommodate various schedules.
4. Is prior experience required for this role?
No prior experience is required; we encourage enthusiastic candidates who are willing to learn.
5. What tools will I need to perform this job from home?
You will need a reliable internet connection, a computer, and a quiet workspace to support your home-based role.
