Industry: Financial Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as an Evening Member Services Associate
Are you looking for jobs from 3pm to 11pm that allow you to make a real difference in your community? FORUM Credit Union is on the hunt for dedicated and motivated individuals to fill our Evening Member Services Associate position. You will be instrumental in delivering quality service to our members during evening hours.
About FORUM Credit Union
Established in 1941, FORUM Credit Union is a member-focused financial institution located in Fishers, Indiana. We are committed to delivering exceptional financial services and innovative banking solutions while promoting community involvement and ethical practices. Our passion lies in our members; we strive for excellence in service and aim for a thriving community and workplace.
Position Overview
As an Evening Member Services Associate, you will play a crucial role in providing our members with efficient and friendly service during the hours of 3pm to 11pm. Your responsibilities will include facilitating member transactions, supporting financial inquiries, and promoting our financial products and services. This is an excellent opportunity for individuals seeking flexible working hours while contributing positively to our organization and community.
Key Responsibilities
- Provide exceptional service to members in person and over the phone.
- Process member transactions accurately and efficiently.
- Assist members with account inquiries, loan applications, and service-related questions.
- Promote and educate members about our products and services.
- Resolve member issues and escalate when necessary to ensure satisfaction.
- Maintain a clean and organized service area in compliance with company policies.
- Contribute to team goals and participate in training and development programs.
Why Work at FORUM Credit Union?
At FORUM Credit Union, we value our employees and recognize their contributions to our mission. We provide a supportive environment that fosters personal and professional growth. We are proud to offer:
- Competitive salary and benefits package.
- Flexible shifts tailored to fit your schedule.
- Opportunities for advancement within the company.
- A positive work environment that encourages teamwork and collaboration.
- Comprehensive training and professional development programs.
Who We Are Looking For
The ideal candidate for the Evening Member Services Associate position will be:
- Passionate about customer service with a friendly demeanor.
- Able to effectively communicate and build rapport with members and team members.
- Detail-oriented and organized to manage multiple tasks efficiently.
- A proficient problem solver with a positive attitude.
- Comfortable with operating computers and other office equipment.
- Flexible and adaptable to changing situations and demands.
Qualifications
To be successful in this role, candidates should possess:
- A high school diploma or equivalent; college degree preferred.
- Previous experience in a customer service role, particularly in financial services, is an advantage.
- Strong knowledge of banking practices and procedures.
- Ability to work effectively in a team-oriented environment.
Join Us!
If you are excited about a fulfilling role that supports community members and promotes team success, we encourage you to apply! The position is designed for individuals seeking jobs from 3pm to 11pm and we are eager to welcome passionate candidates aboard.
Conclusion
Working with FORUM Credit Union as an Evening Member Services Associate not only offers you a fulfilling job opportunity but also allows you to be part of a dynamic organization that values quality service and community engagement. We look forward to meeting you and discussing how you can contribute to our mission!
Frequently Asked Questions (FAQs)
1. What are the working hours for the Evening Member Services Associate position?
The working hours for this position are from 3pm to 11pm, providing flexible job opportunities for evening schedules.
2. Is prior banking experience required for this role?
While previous experience in banking is advantageous, it is not mandatory. We value customer service skills and enthusiasm for learning.
3. What type of training will I receive?
FORUM Credit Union provides comprehensive training that covers our products, services, and member service procedures to ensure you are well-equipped for your role.
4. Are there opportunities for growth within the company?
Yes! FORUM Credit Union is dedicated to promoting from within and offers various career advancement opportunities based on performance and availability.
5. Can I work part-time in this position?
While this position primarily requires evening availability, we encourage candidates to apply who are interested in flexible working arrangements.
