Industry: Health Insurance
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Full-Time Retail Associate!
Blue Cross and Blue Shield of Vermont, a leading health insurance provider in Montpelier, is seeking dedicated, enthusiastic, and customer-oriented individuals to join our retail team. Our mission is to empower Vermonters to improve their health and well-being through comprehensive health plans and services. As part of our commitment to offering exceptional service, we are looking for full-time retail associates who share our passion for health and community.
About Us
Blue Cross and Blue Shield of Vermont has been a trusted partner in health for over 60 years. We believe in fostering a culture where our employees can excel, innovate, and grow while making a difference in the lives of our members. Our retail associates play a crucial role in delivering personalized service and assistance, guiding customers through their health care options and needs.
Position Overview
The Full-Time Retail Associate will provide a variety of services to our members and potential members, directly contributing to their understanding of health plans, benefits, and wellness resources available to them. In this role, you will be the first point of contact for our customers in a dynamic retail environment.
Key Responsibilities
- Provide exceptional customer service to all visitors, ensuring a welcoming and informative experience.
- Assist customers in understanding their health benefits and options, including answering questions regarding policies and services.
- Conduct retail transactions accurately, handling cash, credits, and ensuring proper documentation of sales.
- Maintain a thorough understanding of health insurance products offered by Blue Cross and Blue Shield of Vermont.
- Develop and maintain strong relationships with customers to understand their needs and provide tailored recommendations.
- Participate in training programs to enhance customer service skills and product knowledge.
- Help promote health and wellness initiatives within the community through outreach and educational events.
- Collaborate with fellow team members to create a positive and cohesive retail environment.
Qualifications
- High school diploma or equivalent; some college education is preferred.
- Prior experience in retail or customer service is a plus.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced retail environment.
- Proficient computer skills, including familiarity with Point of Sale (POS) systems.
- Strong problem-solving skills and the ability to think on your feet.
- Commitment to providing exceptional service and maintaining customer confidentiality.
What We Offer
- Competitive salary and comprehensive benefits package, including health and dental insurance.
- Retirement savings plan with company match.
- Generous paid time off policy, including vacation, sick days, and holidays.
- Continuous professional development opportunities to help you grow and enhance your skills.
- A positive, inclusive workplace culture that values teamwork and community engagement.
- Employee discounts on health services and wellness programs.
Work Environment
This position will be based in our retail location in Montpelier, Vermont. The work environment is fast-paced, and associates will interact with a diverse range of customers. You will be expected to work full-time with some flexibility in shifts, which may include weekends and holidays. Our team is committed to delivering quality health services, and as a retail associate, you will be a vital part of that mission.
How to Apply
If you are passionate about health and are looking for jobs full time retail that allows you to make a difference in the lives of our members, we encourage you to apply. Please submit your resume and a cover letter that outlines your experience and why you would be a great fit for our team.
Conclusion
At Blue Cross and Blue Shield of Vermont, we know that our greatest asset is our people. Join us and become a part of a team that cares, values your input, and seeks to make a positive impact in our community. If you’re ready to embark on a rewarding career with a company that prioritizes health and well-being, apply today!
Frequently Asked Questions
1. What are the working hours for the Full-Time Retail Associate position?
The working hours will vary based on the schedule but typically include shifts from 8 AM to 6 PM, with some flexibility required on weekends and holidays.
2. Is prior experience in retail necessary for this role?
While prior retail experience is preferred, it is not mandatory. We value eagerness to learn and provide exceptional customer service.
3. What benefits does Blue Cross and Blue Shield of Vermont offer?
We offer a comprehensive benefits package that includes health and dental insurance, retirement savings plans, paid time off, and employee discounts on health services.
4. How does Blue Cross and Blue Shield of Vermont support employee growth?
We believe in continuous professional development. Our employees have access to various training programs and opportunities for career advancement.
5. What is the company culture like at Blue Cross and Blue Shield of Vermont?
We pride ourselves on having a positive, inclusive workplace culture focused on teamwork, community engagement, and the well-being of our customers and employees.
