Industry: Marketing and Sales
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team: Online Job for PWD at Acosta
Acosta, a leading marketing and sales agency headquartered in Jacksonville, Florida, is on the lookout for dedicated individuals for a role that supports diversity and inclusivity. We are proud to create opportunities specifically aimed at individuals with disabilities (PWD) to contribute to our vibrant team. We invite you to explore the potential to thrive in a nurturing environment that champions accessibility and empowerment.
About Us
At Acosta, we believe that diversity fuels innovation and growth. With over 90 years in the industry, we have established ourselves as a trusted name in brand marketing and strategic sales solutions. Our core values revolve around integrity, excellence, and collaboration. We are committed to fostering an inclusive atmosphere where every employee’s voice is heard and respected.
Position Overview
As part of our commitment to inclusivity, we are excited to announce an online job for PWD within our Customer Support team. The Remote Customer Support Specialist will play a crucial role in ensuring our clients and customers receive exceptional service while promoting a positive company image. This remote position is designed for individuals who are passionate about helping others and excelling in a fast-paced digital environment.
Key Responsibilities
- Respond promptly to customer inquiries through online channels including email, chat, and social media.
- Provide accurate information regarding product features, pricing, and company policies.
- Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
- Document customer interactions in our internal systems to enhance future service delivery.
- Collaborate with other team members and departments to solve complex problems.
- Participate in training sessions and staff meetings to improve service quality.
Why Join Acosta?
We believe that every employee is an asset to our company, and we strive to create a work environment that is accommodating for all, especially for our employees with disabilities. Here’s why you should consider joining us:
- Inclusive Culture: We prioritize inclusivity and ensure that all employees feel valued and respected.
- Flexible Work Hours: Enjoy the flexibility of working from home with adaptable schedules that meet your needs.
- Career Development: Benefit from continued learning opportunities and career advancement within a supportive framework.
- Comprehensive Benefits Package: Enjoy competitive compensation, health, dental, vision, and retirement savings plans.
- Employee Resource Groups: Join our vibrant community of supportive and resourceful groups aimed at fostering connection.
Who We Are Looking For
The ideal candidate for this online job for PWD should possess the following qualifications:
- A strong passion for customer service and helping others.
- Excellent verbal and written communication skills.
- Proficiency in using technology and online communication tools.
- Strong problem-solving skills and the ability to think critically.
- Patience and the ability to handle challenging situations with professionalism.
- A team player who excels in collaborative environments.
Qualifications
- High school diploma or equivalent required; additional education or certifications in customer support is a plus.
- Previous experience in customer service or a similar role preferred but not required.
- Ability to work independently and manage time effectively to meet performance metrics.
Application Process
If you are enthusiastic about joining Acosta as a Remote Customer Support Specialist and believe you have the skills necessary for this online job for PWD, we encourage you to apply. Please prepare a resume detailing your experience and a cover letter that emphasizes your passion for the role and highlights your commitment to exceptional customer service. Applications will be reviewed on a rolling basis until the position is filled.
Conclusion
At Acosta, we stand firm in our belief that diversity enriches our workplace. By offering this online job for PWD, we hope to not only elevate our customer experience but also empower individuals with disabilities to reach their potential and thrive in their careers. Join us in making a difference—together, we can achieve great things!
