Industry: Customer Support
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Benchmark Electronics!
About Us
Benchmark Electronics is a global leader in providing integrated manufacturing and engineering services to original equipment manufacturers in various industries, including automotive, telecommunications, and medical. Based in Tempe, Arizona, we pride ourselves on our innovation, commitment to excellence, and the collaborative culture that we cultivate within our teams. We recognize that our employees are our greatest asset and are dedicated to fostering an inclusive environment that recognizes hard work, initiative, and creativity.
Position Overview
We are excited to announce an opening for a Part-Time Evening Work from Home Customer Support Specialist to join our expanding support team. This position offers flexible hours, allowing you to work in the evening while providing top-tier customer support to our clients. If you are a motivated individual with strong communication skills who thrives in a dynamic environment, this role is for you!
Key Responsibilities
- Provide outstanding customer service to clients via phone, email, and live chat.
- Resolve customer inquiries, issues, and complaints efficiently and empathetically.
- Maintain detailed records of customer interactions and transactions in our database.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Stay up-to-date on product knowledge, policies, and procedures to effectively assist customers.
- Assist in identifying trends and reporting feedback to improve service quality.
- Participate in team meetings and training sessions to enhance personal and team performance.
What We Offer
- Flexible Hours: Evening shifts available to accommodate your schedule.
- Work from Home: Enjoy the comfort and convenience of working remotely.
- Competitive Compensation: Attractive hourly wage with potential for performance-based bonuses.
- Growth Opportunities: A pathway for career advancement within the company.
- Supportive Work Environment: Join a collaborative team where your contributions are valued.
Requirements
- High school diploma or equivalent; some college coursework preferred.
- Previous experience in customer service or call center environment is a plus.
- Excellent verbal and written communication skills.
- Ability to handle customer inquiries with patience and professionalism.
- Strong problem-solving skills and attention to detail.
- Ability to work independently while also being a team player.
- Proficient in Microsoft Office Suite and customer service software.
- Must have a reliable internet connection and a quiet home office setup.
Ideal Candidate
The ideal candidate for this part-time evening work from home job is someone who is self-motivated and has a passion for helping others. You should be able to adapt quickly to new situations, work efficiently under pressure, and consistently deliver exceptional service.
Application Process
If you are interested in joining our team as a Part-Time Evening Work from Home Customer Support Specialist, we invite you to apply today! Please submit your resume and a cover letter detailing your experience and your motivation for applying.
Conclusion
At Benchmark Electronics, we believe that great customer service is key to our success, and we are looking for dedicated individuals to help us achieve that goal. If you are seeking part-time evening work from home jobs that allow you to balance personal and professional commitments while being part of a fantastic team, apply today!
Frequently Asked Questions
1. What are the working hours for this position?
The position requires you to work during the evening hours, but we offer flexible scheduling to fit your needs.
2. Is training provided for this role?
Yes, we provide comprehensive training to all new hires to ensure you have the knowledge and skills needed for success.
3. Can I work from anywhere?
Yes, this position is fully remote, so you can work from your preferred location as long as you have a reliable internet connection.
4. Is prior experience in customer service necessary?
While previous customer service experience is beneficial, we value a positive attitude and willingness to learn, so all applicants are encouraged to apply.
5. What is the application process?
To apply, submit your resume and a cover letter highlighting your relevant experience and enthusiasm for the role. Our HR team will review applications and contact selected candidates for interviews.
