Industry: Healthcare/Insurance
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team as a Part-Time Customer Service Representative!
Are you looking for part time jobs in Uxbridge Chimes that offer flexibility, growth, and the opportunity to make a real difference? Blue Cross Blue Shield of Wyoming is excited to announce an opening for a part-time Customer Service Representative to join our dynamic team in Cheyenne, Wyoming. We believe in empowering our employees and providing exceptional service to our members!
About Us
Since our inception, Blue Cross Blue Shield of Wyoming has been committed to providing unparalleled healthcare solutions that cater to the needs of our members. With a focus on integrity, quality, and innovation, we strive to build a healthier Wyoming by offering comprehensive health insurance plans and customer support services. Our work environment fosters teamwork and is enriched by diverse perspectives, making us a trusted choice in the healthcare industry.
Position Overview
As a part-time Customer Service Representative at Blue Cross Blue Shield of Wyoming, you will be the first point of contact for our members. Your role will be integral in creating a positive experience through effective communication and problem-solving.
Key Responsibilities:
- Answer inbound calls and respond to member inquiries regarding health insurance products, coverage, and benefits.
- Assist members in navigating their health insurance options and resolving issues efficiently.
- Document member interactions accurately in our database for record-keeping and follow-up.
- Provide education on wellness programs, preventative care, and services offered by Blue Cross Blue Shield.
- Collaborate with other departments to ensure that member questions and concerns are addressed effectively.
- Maintain up-to-date knowledge of Blue Cross Blue Shield policies and procedures to provide accurate information.
- Participate in training sessions to improve skills and remain informed about new healthcare regulations.
Job Requirements:
- High School Diploma or equivalent; Bachelor’s degree in a related field is a plus.
- Previous experience in customer service or a call center environment is preferred.
- Exceptional communication skills, both verbal and written.
- Strong problem-solving skills and the ability to handle challenging situations with professionalism.
- Ability to work independently and in a team-oriented environment.
- Basic computer proficiency and comfort with technology.
- Availability to work flexible hours including evenings and weekends as needed.
Why Join Us?
At Blue Cross Blue Shield of Wyoming, we value our employees and understand the importance of work-life balance. As a part-time Customer Service Representative, you will have the opportunity to:
- Work in a positive and team-centric environment.
- Receive competitive pay and employee benefits.
- Access training and development opportunities to help you grow your career.
- Make a meaningful impact on the lives of our members while building valuable skills.
Work Schedule
This is a part-time position offering flexible hours that can fit around your personal schedule. We offer evening and weekend shifts, allowing you to tailor your work around other commitments.
Application Process
If you are enthusiastic about helping others and are looking for part time jobs in Uxbridge Chimes that align with your passion for service, we would love to hear from you! Interested candidates should submit a resume along with a brief cover letter outlining your relevant experience and motivation to join Blue Cross Blue Shield of Wyoming.
Conclusion
Join us at Blue Cross Blue Shield of Wyoming and play a pivotal role in enhancing the healthcare experience for our members. We are looking for committed individuals who thrive in a fast-paced environment and are ready to make a difference. Don’t miss out on this exciting opportunity!
FAQs
1. What are the hours for the part-time Customer Service Representative position?
Hours are flexible, with opportunities for evening and weekend shifts to accommodate your schedule.
2. Is prior experience in healthcare necessary for this role?
While previous experience in healthcare is beneficial, it is not required. Customer service experience is preferred.
3. What training will be provided to new employees?
New employees will receive comprehensive training covering customer service protocols, product knowledge, and company policies.
4. Can I work in this position while attending school?
Yes! We offer flexible scheduling options that can be tailored around your academic commitments.
5. Are there opportunities for advancement within the company?
Absolutely! We encourage professional development and often promote from within, providing opportunities for growth across the organization.
