Industry: Retail
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Ross Stores!
Are you looking for a part time remote job that provides you with the flexibility to work from the comfort of your home? Do you have a passion for providing excellent customer service? If so, Ross Stores has the perfect opportunity for you!
About Us
At Ross Stores, we are committed to delivering outstanding value to our customers through a wide array of quality merchandise at exceptional prices. With our stores located across the United States, we are known for our vibrant work culture and supportive atmosphere. Based in Dublin, California, our mission is to improve the lives of our customers through our dedication while also providing a rewarding and thriving environment for our employees. We believe in fostering personal and professional growth and are excited to welcome you to our team!
Position Overview
We are currently seeking a passionate and dedicated Customer Service Representative to join our remote team on a part-time basis. In this role, you will be the voice of Ross Stores, assisting customers with their inquiries and ensuring that they have the best shopping experience possible.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide knowledgeable answers to questions about product availability, pricing, and order status.
- Assist customers in troubleshooting and resolving issues related to their orders.
- Maintain accurate customer records and document interactions efficiently.
- Handle customer complaints with empathy and professionalism, working to find solutions.
- Collaborate with team members to improve service processes and customer satisfaction.
Why Work With Us?
Choosing to work with Ross Stores means joining a company that values diversity, inclusion, and collaboration. Here are just a few reasons to consider this part time remote job:
- Flexibility: Work from anywhere while enjoying a schedule that fits your lifestyle.
- Professional Development: Opportunities for training and growth are readily available.
- Culture of Respect: We promote a supportive work environment where every team member’s voice is valued.
- Employee Discounts: Enjoy exclusive discounts on Ross products as a valued employee.
Qualifications
To be successful in this part time remote job, candidates should possess the following:
- High school diploma or equivalent is required; a degree in a relevant field is a plus.
- Prior customer service experience is preferred but not mandatory.
- Excellent verbal and written communication skills.
- Proficiency in using computers and various customer service software.
- Ability to handle challenging situations with professionalism and grace.
- Strong organizational skills and attention to detail.
Work Schedule
This position offers flexible hours, with part-time shifts available during weekdays and weekends to accommodate your personal schedule.
Salary and Benefits
As part of our commitment to you, we offer competitive pay and benefits including:
- Competitive hourly wage based on experience.
- Employee discounts on Ross merchandise.
- Healthcare benefits eligibility for part-time employees.
- A vibrant and inclusive work culture.
Application Process
If you are excited about the prospect of joining our dynamic team as a Customer Service Representative in a part time remote job, we encourage you to apply today! To be considered, please submit your resume and a brief cover letter outlining your experience and why you are interested in this role.
Conclusion
At Ross Stores, we understand that your time is valuable, and we are dedicated to creating a work environment that allows you to thrive. Join us and be a part of a team that values customer service and supports your personal and professional growth. We look forward to welcoming you into our family!
