Industry: Healthcare
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Title: Remote Triage Associate
About Us
Illinois Tool Works (ITW) is a Fortune 200 company, operating across multiple industries and committed to innovation and excellence. With our headquarters located in Glenview, Illinois, we lead in the development and manufacturing of advanced technologies and solutions that help our customers succeed. At ITW, we discipline ourselves to continually enhance our productivity and customer satisfaction. Our people are key to driving our culture of collaboration, diversity, and inclusion. Join us to contribute to transformative projects and solutions that have a global impact.
Position Overview
We are seeking a dedicated and highly skilled Remote Triage Associate to join our team. As a key player in our healthcare division, you will be responsible for conducting remote triage assessments and making critical decisions based on patient needs and inquiries. This position is ideal for those with a background in healthcare who are looking to work in a flexible, fully remote environment while still making a meaningful impact.
Key Responsibilities
- Conduct initial telephonic assessments of patients’ symptoms and health concerns.
- Utilize clinical guidelines to prioritize care and determine appropriate next steps for patients.
- Document and maintain accurate records of patient interactions and triage assessments.
- Provide education and resources to patients, helping them navigate their healthcare options.
- Collaborate with healthcare professionals to ensure continuity of care and follow-up.
- Engage in ongoing training and development to enhance triage skills and knowledge.
- Participate in team meetings and contribute to the improvement of triage processes and patient experience.
Qualifications
- Current licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) is required.
- Minimum of 2 years of clinical experience, preferably in acute care, emergency medicine, or triage setting.
- Excellent verbal and written communication skills with an ability to articulate complex information clearly.
- Proficient with technology and telehealth platforms; familiarity with electronic health records (EHR) is a plus.
- Strong critical thinking and problem-solving skills with the ability to work independently.
- Ability to manage a high volume of calls and maintain composure under pressure.
- Capacity to adapt to changing policies and procedures in a dynamic healthcare environment.
- Must be able to provide compassionate care while ensuring patient confidentiality and compliance with HIPAA regulations.
Benefits
At Illinois Tool Works, we value our employees and strive to offer comprehensive benefits that enhance their quality of life. Our benefits package includes:
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance with a variety of plan options.
- 401(k) plan with company matching to help you save for the future.
- Remote working opportunities that promote work-life balance.
- Generous paid time off and holidays.
- Professional development opportunities, including access to training and certifications.
- Employee wellness programs focusing on mental and physical health.
Why Work at ITW?
Joining Illinois Tool Works means being part of a vibrant team dedicated to excellence, innovation, and community improvement. We believe in fostering a diverse workforce where everyone’s voice is heard and valued. If you are passionate about providing quality healthcare and seek to grow in a collaborative and supportive environment, ITW is the right place for you.
Conclusion
If you are ready to take the next step in your career in healthcare and make a positive impact while working from home, we encourage you to apply for our Remote Triage Associate position. Join us at Illinois Tool Works and be part of a company that is shaping the future of healthcare delivery!
FAQs
- What is a remote triage job?
A remote triage job involves assessing patients’ medical concerns over the phone or through telehealth platforms and providing recommendations based on clinical guidelines. - Do I need previous triage experience?
While triage experience is beneficial, we consider clinical experience in other areas relevant if you can demonstrate the skills needed for this role. - What technology will I be using in this role?
You will work with telehealth software, electronic health records (EHR), and communication tools to manage patient interactions. - Will I be working alone?
As a remote worker, you will primarily work independently, but you will be part of a collaborative team that offers support and guidance. - How do I apply for this position?
To apply for the Remote Triage Associate position, please submit your application through the ITW careers page or the designated platform listed in our job postings.
