Industry: Consumer goods and customer service.
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Clorox: About Us
At Clorox, innovation meets sustainability in everything we do. Founded in 1913 and headquartered in Oakland, California, we are renowned for our commitment to cleanliness, health, and the environment. Our brands, including Clorox, Pine-Sol, and Brita, inspire confidence in consumers looking for trusted products.
Our mission is clear: to make every home and workplace a little cleaner and healthier for everyone. With a growing emphasis on remote collaboration, we’re excited to launch a rev work from home program that allows talented individuals to work flexibly while contributing to our shared goals.
Position: Customer Support Specialist (Rev Work from Home)
Are you passionate about helping others and committed to delivering extraordinary customer experiences? We are seeking a dedicated Customer Support Specialist in our rev work from home initiative. In this role, you will serve as the first point of contact for our customers, providing exceptional service and support across various platforms.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat with accuracy and professionalism.
- Resolve customer complaints effectively and efficiently, resulting in a positive experience.
- Utilize our customer relationship management system (CRM) to track and document interactions.
- Engage with customers to educate them about our product offerings and promotions.
- Collaborate with other departments to address customer needs and improve service delivery.
- Contribute to team training initiatives and share best practices for delivering outstanding support.
- Monitor and follow up on customer requests ensuring timely resolution.
Why Join Us?
Clorox values its employees and fosters a collaborative and inclusive work environment. As a Customer Support Specialist in our rev work from home program:
- You will have the flexibility to work from the comfort of your home while contributing to our mission.
- Enjoy comprehensive training and ongoing professional development opportunities.
- Be part of a forward-thinking company that prioritizes sustainability and social responsibility.
- Access to competitive pay, benefits, and employee wellness programs.
- Join a diverse team equipped with advanced technology and tools for remote success.
Qualifications
To thrive in this role, you will need:
- High school diploma or equivalent; a degree in business or communications is a plus.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and a customer-first attitude.
- Experience in customer service or support roles is preferred.
- Proficiency in using computers and various software applications.
- A reliable internet connection and a suitable home office environment.
- Ability to work independently as well as part of a team.
Work Schedule
This position allows for flexible scheduling options in alignment with customer service needs. Expect a mix of early and late shifts to ensure we are available to our diverse customer base.
Our Culture at Clorox
Clorox is dedicated to fostering a workplace where different perspectives are valued and included. We believe that collaboration enhances creativity, enabling us to deliver better solutions for our customers and community. Join a company that encourages innovation and engagement at all levels.
Employee Benefits
As a valued Customer Support Specialist, you will enjoy a range of benefits, including:
- Health, dental, and vision coverage.
- Retirement savings plan with company match.
- Generous paid time off and holiday schedules.
- Employee discounts on our products.
- Wellness programs focused on mental and physical health.
How to Apply
If you are ready to be part of our commitment to cleaner, healthier living and enjoy a role in a rev work from home environment, we invite you to submit your application today. We look forward to welcoming you to our Clorox family!
Conclusion
Joining Clorox as a Customer Support Specialist will provide you with an opportunity to grow professionally while working from home. Your skills will help us continually enhance our customer service experience, and together we can create a cleaner, healthier world. Don’t miss your chance to be part of our innovative team!
FAQs
1. What is ‘rev work from home’?
‘Rev work from home’ refers to our company’s newly established initiative that allows remote work flexibility while enhancing customer support services.
2. Do I need to have prior experience in customer service?
While previous customer service experience is preferred, it is not mandatory. We value enthusiasm and a commitment to learning.
3. What training will be provided for this role?
All new employees will receive comprehensive training that covers our products, customer service protocols, and the use of our CRM systems.
4. How flexible is the work schedule?
The work schedule is designed to accommodate customer needs while offering flexibility. You can expect a mix of early and late shifts.
5. Will I have opportunities for career advancement?
Yes! Clorox encourages career growth and offers ongoing training and development programs to support your professional journey.
