Industry: Real Estate
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Job Opening: Virtual Customer Experience Specialist
Location: Remote, but must reside in or near Denver, Colorado
Company: RE/MAX Holdings
Job Type: Summer Job (Virtual)
Duration: May to August 2023
About Us
At RE/MAX Holdings, we believe that real estate is more than just transactions; it’s about relationships and crafting a community. With over 120,000 agents in more than 110 countries, we are the world’s leading real estate franchise. Our mission is to enhance people’s lives through the process of buying, selling, and investing in real estate, and we pride ourselves on empowering our agents with innovative tools, resources, and education to help them succeed.
Position Overview
This summer, RE/MAX Holdings is excited to offer a stimulating opportunity for a Virtual Customer Experience Specialist. In this role, you will support our agents and clients from the comfort of your home while developing essential real-world skills in a dynamic virtual environment. Whether you’re looking to gain professional experience, enhance your resume, or discover the world of real estate, this summer job virtual position at RE/MAX is the perfect opportunity!
Key Responsibilities
- Respond to customer inquiries promptly through email, chat, and phone.
- Assist agents with administrative tasks, ensuring smooth operations for client requests.
- Help coordinate virtual property tours and open houses.
- Gather and analyze customer feedback to improve our services.
- Utilize CRM software to track interactions and maintain customer records.
- Collaborate with team members on special projects aimed at enhancing customer satisfaction.
- Provide insights for improving customer experience based on feedback and trends.
Who You Are
We are looking for enthusiastic individuals who are eager to learn, adaptable, and passionate about customer service. If working in a fast-paced environment excites you and you have a commitment to excellence, this role is a great fit for you!
Requirements
- Currently pursuing a degree in business, communications, marketing, or a related field.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with CRM software is a plus but not required.
- Ability to work independently and as part of a team in a virtual setting.
- Excellent problem-solving skills and a keen attention to detail.
What We Offer
- A competitive hourly wage.
- Flexible working hours to accommodate your schedule.
- The opportunity to gain hands-on experience in the real estate industry.
- Training and development opportunities to enhance your skills.
- A chance to work with a team of experienced professionals who are passionate about real estate.
Why Choose RE/MAX Holdings?
RE/MAX Holdings offers a unique work environment that emphasizes teamwork, innovation, and growth. By joining us as a Virtual Customer Experience Specialist this summer, you will:
- Develop transferable skills that will aid career advancement.
- Network with industry professionals and leaders in the real estate field.
- Work with a supportive and responsive management team dedicated to your success.
Application Process
If you’re ready to take your first step into the real estate industry and gain valuable experience this summer, we want to hear from you! To apply, please submit your resume and a cover letter detailing your interest in this summer jobs virtual position and how you can contribute to our growing team at RE/MAX Holdings.
Conclusion
This summer, embark on a journey of professional development with RE/MAX Holdings. As a Virtual Customer Experience Specialist, you will engage with clients, learn about the real estate market, and contribute to a company that prioritizes excellence and innovation in customer service. We invite you to apply and become a part of our RE/MAX family!
